Vista, Office 07, exchange 03, not updating

Lee Jackson · Joined: 13 Feb 2008 Posts: 3

Hi,

My users are complaining that outlook 07 is not bring in new mail. Outlook
07 reports that all folders are up to date but when users access via OWA it
shows email that is not in the client.

This has just been a problem since the users switched from XP & office 2003.
These were fresh install on new machines.

Any help?

Lee

Archived from group: microsoft>public>exchange>clients

Oliver Moazzezi [MVP] · Joined: 02 Oct 2007 Posts: 583

Have you configured MAPI profiles in Outlook 2007, can you go into more
detail?

Oliver

Lee Jackson · Joined: 13 Feb 2008 Posts: 3

"Oliver Moazzezi [MVP]" wrote in message @TK2MSFTNGP05.phx.gbl...
> Have you configured MAPI profiles in Outlook 2007, can you go into more
> detail?
>
> Oliver
>
>
>

Yes, MAPI connection to exchange03. Outlook will either sit there and say
waitng to update, or will say its updated and when users check OWA thet see
email that outlook has downloaded. seems to me like a commication problem
but i have no problems with users who are XP pro

Oliver Moazzezi [MVP] · Joined: 02 Oct 2007 Posts: 583

Is this cached mode? Might be worth trying online mode (which isn't the
default)

Oliver

Lee Jackson · Joined: 13 Feb 2008 Posts: 3

"Oliver Moazzezi [MVP]" wrote in message @TK2MSFTNGP04.phx.gbl...
> Is this cached mode? Might be worth trying online mode (which isn't the
> default)
>
> Oliver
>
>

nope, even worse if anything

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