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|
|
|
| Author |
Message |
Eric
Joined: 06 Aug 2007
Posts: 6
|
 Posted: Fri Dec 01, 2006 1:28 pm Post subject: Uninstall Issue |
 |
|
When trying to uninstall Exchange 2000 SP3 from a Windows 2000 SP4 server
U recieve the following error code 0x80072030.
Exchange Setup Log captures the error:
[07:41:29] ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
(K:\admin\src\udog\excommon\prereq.cxx:2683)
Error code 0X80072030 (8240): There is no such object on the
server.
[07:41:29] CCompServer::ScCheckPrerequisites
(K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
Error code 0X80072030 (8240): There is no such object on the
server.
[07:41:29] CComExchSetupComponent::ScCheckPrerequisites
(K:\admin\src\udog\BO\comboifaces.cxx:1312)
Error code 0X80072030 (8240): There is no such object on the
server.
[07:41:29] CComExchSetupComponent::ScCheckPrerequisites
(K:\admin\src\udog\BO\comboifaces.cxx:1312)
Error code 0X80072030 (8240): There is no such object on the
server.
[07:41:29] === IGNORING PREVIOUS ERRORS === HrSetProblemOnInstallAction,
while calling ScCheckPrerequisites (K:\admin\src\udog\BO\comboifaces.cxx:1127)
The operation has completed successfully.
[07:41:29] Setup encountered an error while checking prerequisites for the
component "Microsoft Exchange 2000":
0X80072030 (8240): There is no such object on the server.
[07:48:22] CComBOIFacesFactory::QueryInterface
(K:\admin\src\udog\BO\bofactory.cxx:52)
Error code 0X80004002 (16386): No interface.
Found a post that suggested checking the Postmaster account using ADSI Edit.
From ADSI Edit navigated to:
CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
Right Clicked on "CN=Message Delivery" and clicked Properties
Checked the attribute named "msExchAdminMailbox"
Found that this value is pointing to a deleted account.
We'd like to replace this value with our postmaster account which is hosted
on another server. Any reason we should not do this? Any ramifications or
down side to doing this? Has anyone doen this and later had issues within
their exchange enviroment that pointed back to making this change?
Thanks
Archived from group: microsoft>public>exchange2000>setup>installation |
|
| Back to top |
|
 |
chace zhang
Joined: 05 Aug 2007
Posts: 4
|
| Posted: Mon Dec 04, 2006 2:07 pm Post subject: RE: Uninstall Issue |
|
|
Hi,
Thank you for posting here.
From you post, I understand that you are unable to remove Exchange 2000
server.
I want to confirm one thing with you:
Did you follow the steps in KB307917 if this is the first Exchange server
in the organization?
How to remove the first Exchange 2000 Server computer from the site
http://support.microsoft.com/?id=307917
If the free/busy information does not work properly, you can reset the
system folders. For the detailed steps, please refer to the following KB
articles:
(Please fully backup your server first.)
How to reset system folders in Exchange Server 2003
http://support.microsoft.com/?id=822444
XADM: How to Reset System Folders on an Exchange 2000 Server
http://support.microsoft.com/?id=275171
If this is the only Exchange server in your organization, I suggest you
manually reinstall Exchange.
For the detailed steps, please refer to the following KB article:
How to remove Exchange Server 2003 from your computer
http://support.microsoft.com/?id=833396
After that, you need to run setup.exe /removeorg to remove all Exchange
related information in your AD forest.
The REMOVEORG option in Exchange Server 2003
http://support.microsoft.com/?id=830185
Hope this helps, if anything unclear, please feel free to let me know.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on Exchange technical issues. If you have
issues regarding other Microsoft products, you'd better post in the
corresponding newsgroups so that they can be resolved in an efficient and
timely manner. You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Uninstall Issue
| thread-index: AccVZa1MxYZXvRleQluEs0BTm+hglg==
| X-WBNR-Posting-Host: 67.97.244.34
| From: =?Utf-8?B?RXJpYw==?=
| Subject: Uninstall Issue
| Date: Fri, 1 Dec 2006 08:28:04 -0800
| Lines: 52
| Message-ID:
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.exchange2000.setup.installation
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.exchange2000.setup.installation:6
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
|
| When trying to uninstall Exchange 2000 SP3 from a Windows 2000 SP4
server
| U recieve the following error code 0x80072030.
|
| Exchange Setup Log captures the error:
|
| [07:41:29] ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
| (K:\admin\src\udog\excommon\prereq.cxx:2683)
| Error code 0X80072030 (8240): There is no such object on the
| server.
| [07:41:29] CCompServer::ScCheckPrerequisites
| (K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
| Error code 0X80072030 (8240): There is no such object on the
| server.
| [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
| (K:\admin\src\udog\BO\comboifaces.cxx:1312)
| Error code 0X80072030 (8240): There is no such object on the
| server.
| [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
| (K:\admin\src\udog\BO\comboifaces.cxx:1312)
| Error code 0X80072030 (8240): There is no such object on the
| server.
| [07:41:29] === IGNORING PREVIOUS ERRORS === HrSetProblemOnInstallAction,
| while calling ScCheckPrerequisites
(K:\admin\src\udog\BO\comboifaces.cxx:1127)
| The operation has completed successfully.
| [07:41:29] Setup encountered an error while checking prerequisites for
the
| component "Microsoft Exchange 2000":
| 0X80072030 (8240): There is no such object on the server.
| [07:48:22] CComBOIFacesFactory::QueryInterface
| (K:\admin\src\udog\BO\bofactory.cxx:52)
| Error code 0X80004002 (16386): No interface.
|
| Found a post that suggested checking the Postmaster account using ADSI
Edit.
|
| From ADSI Edit navigated to:
|
| CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
| Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
|
| Right Clicked on "CN=Message Delivery" and clicked Properties
|
| Checked the attribute named "msExchAdminMailbox"
|
| Found that this value is pointing to a deleted account.
|
| We'd like to replace this value with our postmaster account which is
hosted
| on another server. Any reason we should not do this? Any ramifications
or
| down side to doing this? Has anyone doen this and later had issues
within
| their exchange enviroment that pointed back to making this change?
|
|
| Thanks
|
| |
|
| Back to top |
|
|
Eric
Joined: 06 Aug 2007
Posts: 6
|
| Posted: Tue Dec 05, 2006 1:23 pm Post subject: RE: Uninstall Issue |
|
|
Thank you for your response,
But I am just looking to confirm the fix I listed in my orginal post, the
question was listed towards the bottom. Will using ADSIEDIT to change the
msExchAdminMailbox setting result in any problems within our Exchange
envioroment. What is this particular setting used for?
"chace zhang" wrote:
> Hi,
>
> Thank you for posting here.
>
> From you post, I understand that you are unable to remove Exchange 2000
> server.
>
> I want to confirm one thing with you:
> Did you follow the steps in KB307917 if this is the first Exchange server
> in the organization?
>
> How to remove the first Exchange 2000 Server computer from the site
> http://support.microsoft.com/?id=307917
>
> If the free/busy information does not work properly, you can reset the
> system folders. For the detailed steps, please refer to the following KB
> articles:
> (Please fully backup your server first.)
>
> How to reset system folders in Exchange Server 2003
> http://support.microsoft.com/?id=822444
>
> XADM: How to Reset System Folders on an Exchange 2000 Server
> http://support.microsoft.com/?id=275171
>
> If this is the only Exchange server in your organization, I suggest you
> manually reinstall Exchange.
> For the detailed steps, please refer to the following KB article:
> How to remove Exchange Server 2003 from your computer
> http://support.microsoft.com/?id=833396
>
> After that, you need to run setup.exe /removeorg to remove all Exchange
> related information in your AD forest.
> The REMOVEORG option in Exchange Server 2003
> http://support.microsoft.com/?id=830185
>
> Hope this helps, if anything unclear, please feel free to let me know.
>
> Have a nice day!
>
> Best Regards,
>
> Chace Zhang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> This newsgroup only focuses on Exchange technical issues. If you have
> issues regarding other Microsoft products, you'd better post in the
> corresponding newsgroups so that they can be resolved in an efficient and
> timely manner. You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Uninstall Issue
> | thread-index: AccVZa1MxYZXvRleQluEs0BTm+hglg==
> | X-WBNR-Posting-Host: 67.97.244.34
> | From: =?Utf-8?B?RXJpYw==?=
> | Subject: Uninstall Issue
> | Date: Fri, 1 Dec 2006 08:28:04 -0800
> | Lines: 52
> | Message-ID:
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
> | Newsgroups: microsoft.public.exchange2000.setup.installation
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.exchange2000.setup.installation:6
> | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
> |
> | When trying to uninstall Exchange 2000 SP3 from a Windows 2000 SP4
> server
> | U recieve the following error code 0x80072030.
> |
> | Exchange Setup Log captures the error:
> |
> | [07:41:29] ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
> | (K:\admin\src\udog\excommon\prereq.cxx:2683)
> | Error code 0X80072030 (8240): There is no such object on the
> | server.
> | [07:41:29] CCompServer::ScCheckPrerequisites
> | (K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
> | Error code 0X80072030 (8240): There is no such object on the
> | server.
> | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
> | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
> | Error code 0X80072030 (8240): There is no such object on the
> | server.
> | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
> | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
> | Error code 0X80072030 (8240): There is no such object on the
> | server.
> | [07:41:29] === IGNORING PREVIOUS ERRORS === HrSetProblemOnInstallAction,
> | while calling ScCheckPrerequisites
> (K:\admin\src\udog\BO\comboifaces.cxx:1127)
> | The operation has completed successfully.
> | [07:41:29] Setup encountered an error while checking prerequisites for
> the
> | component "Microsoft Exchange 2000":
> | 0X80072030 (8240): There is no such object on the server.
> | [07:48:22] CComBOIFacesFactory::QueryInterface
> | (K:\admin\src\udog\BO\bofactory.cxx:52)
> | Error code 0X80004002 (16386): No interface.
> |
> | Found a post that suggested checking the Postmaster account using ADSI
> Edit.
> |
> | From ADSI Edit navigated to:
> |
> | CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
> | Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
> |
> | Right Clicked on "CN=Message Delivery" and clicked Properties
> |
> | Checked the attribute named "msExchAdminMailbox"
> |
> | Found that this value is pointing to a deleted account.
> |
> | We'd like to replace this value with our postmaster account which is
> hosted
> | on another server. Any reason we should not do this? Any ramifications
> or
> | down side to doing this? Has anyone doen this and later had issues
> within
> | their exchange enviroment that pointed back to making this change?
> |
> |
> | Thanks
> |
> |
>
> |
|
| Back to top |
|
|
chace zhang
Joined: 05 Aug 2007
Posts: 4
|
| Posted: Wed Dec 06, 2006 2:17 pm Post subject: RE: Uninstall Issue |
|
|
Hi,
Thanks for your update.
I appreciate your per-research on this issue, yes there are some similar
issues occur due to Postmaster account. We may verify this via ADSI Editor
utilty, just like your described. However the solution is only suit some
specific scenario, you may try the steps to troubleshoot this issue, if
this issue remains after the steps, you may follow my previous thread to
continue troubleshoot this issue.
Note: ADSI Editor is included in Windows 2000 Supporting tools.
1. Start ADSI Editor snap-in.
2. In ADSI EDIT, please locate the following container:
CN=Configuration\CN=Services\CN=Microsoft Exchange\CN=\CN=Global
Settings\CN=Message Delivery
3. Please right click on "CN=Message Delivery" and click Properties.
4. Please find the attribute named "msExchAdminMailbox".
The value of msExchAdminMailbox is the user which owns the Postmaster
account.
Please change the msExchAdminMailbox value to another user which mailbox is
hosted in another Exchange Server. For example, I assume that we need to
remove Server A, and the Server B is running now.
Let us find a user which mailbox is located in Server B. I assume this user
is User Chace.
You can use the following method to determine the msExchAdminMailbox value:
a) Please open ADSI Edit and find this user C in the Domains\Users
container.
b) In User C's Properties page, please check the HomeMDB value to ensure it
is in another existing Exchange server.
c) Please check the "distinguishedname" of User C, and copy the value of
"distinguishedname" to msExchAdminMailbox of Message Delivery.
You may need to restart the Exchange Server, and then try to remove again.
Hope this helps, if anything unclear, please feel free to let me know.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on Exchange technical issues. If you have
issues regarding other Microsoft products, you'd better post in the
corresponding newsgroups so that they can be resolved in an efficient and
timely manner. You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Uninstall Issue
| thread-index: AccYiaG1bYcMDODZSyiAdORCJKSubg==
| X-WBNR-Posting-Host: 67.97.244.34
| From: =?Utf-8?B?RXJpYw==?=
| References:
| Subject: RE: Uninstall Issue
| Date: Tue, 5 Dec 2006 08:23:00 -0800
| Lines: 171
| Message-ID:
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.exchange2000.setup.installation
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.exchange2000.setup.installation:13
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
|
| Thank you for your response,
|
| But I am just looking to confirm the fix I listed in my orginal post,
the
| question was listed towards the bottom. Will using ADSIEDIT to change
the
| msExchAdminMailbox setting result in any problems within our Exchange
| envioroment. What is this particular setting used for?
|
| "chace zhang" wrote:
|
| > Hi,
| >
| > Thank you for posting here.
| >
| > From you post, I understand that you are unable to remove Exchange 2000
| > server.
| >
| > I want to confirm one thing with you:
| > Did you follow the steps in KB307917 if this is the first Exchange
server
| > in the organization?
| >
| > How to remove the first Exchange 2000 Server computer from the site
| > http://support.microsoft.com/?id=307917
| >
| > If the free/busy information does not work properly, you can reset the
| > system folders. For the detailed steps, please refer to the following
KB
| > articles:
| > (Please fully backup your server first.)
| >
| > How to reset system folders in Exchange Server 2003
| > http://support.microsoft.com/?id=822444
| >
| > XADM: How to Reset System Folders on an Exchange 2000 Server
| > http://support.microsoft.com/?id=275171
| >
| > If this is the only Exchange server in your organization, I suggest you
| > manually reinstall Exchange.
| > For the detailed steps, please refer to the following KB article:
| > How to remove Exchange Server 2003 from your computer
| > http://support.microsoft.com/?id=833396
| >
| > After that, you need to run setup.exe /removeorg to remove all Exchange
| > related information in your AD forest.
| > The REMOVEORG option in Exchange Server 2003
| > http://support.microsoft.com/?id=830185
| >
| > Hope this helps, if anything unclear, please feel free to let me know.
| >
| > Have a nice day!
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on Exchange technical issues. If you have
| > issues regarding other Microsoft products, you'd better post in the
| > corresponding newsgroups so that they can be resolved in an efficient
and
| > timely manner. You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Uninstall Issue
| > | thread-index: AccVZa1MxYZXvRleQluEs0BTm+hglg==
| > | X-WBNR-Posting-Host: 67.97.244.34
| > | From: =?Utf-8?B?RXJpYw==?=
| > | Subject: Uninstall Issue
| > | Date: Fri, 1 Dec 2006 08:28:04 -0800
| > | Lines: 52
| > | Message-ID:
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.exchange2000.setup.installation
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.exchange2000.setup.installation:6
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
| > |
| > | When trying to uninstall Exchange 2000 SP3 from a Windows 2000 SP4
| > server
| > | U recieve the following error code 0x80072030.
| > |
| > | Exchange Setup Log captures the error:
| > |
| > | [07:41:29] ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
| > | (K:\admin\src\udog\excommon\prereq.cxx:2683)
| > | Error code 0X80072030 (8240): There is no such object on
the
| > | server.
| > | [07:41:29] CCompServer::ScCheckPrerequisites
| > | (K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
| > | Error code 0X80072030 (8240): There is no such object on
the
| > | server.
| > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
| > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
| > | Error code 0X80072030 (8240): There is no such object on
the
| > | server.
| > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
| > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
| > | Error code 0X80072030 (8240): There is no such object on
the
| > | server.
| > | [07:41:29] === IGNORING PREVIOUS ERRORS ===
HrSetProblemOnInstallAction,
| > | while calling ScCheckPrerequisites
| > (K:\admin\src\udog\BO\comboifaces.cxx:1127)
| > | The operation has completed successfully.
| > | [07:41:29] Setup encountered an error while checking prerequisites
for
| > the
| > | component "Microsoft Exchange 2000":
| > | 0X80072030 (8240): There is no such object on the server.
| > | [07:48:22] CComBOIFacesFactory::QueryInterface
| > | (K:\admin\src\udog\BO\bofactory.cxx:52)
| > | Error code 0X80004002 (16386): No interface.
| > |
| > | Found a post that suggested checking the Postmaster account using
ADSI
| > Edit.
| > |
| > | From ADSI Edit navigated to:
| > |
| > |
CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
| > | Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
| > |
| > | Right Clicked on "CN=Message Delivery" and clicked Properties
| > |
| > | Checked the attribute named "msExchAdminMailbox"
| > |
| > | Found that this value is pointing to a deleted account.
| > |
| > | We'd like to replace this value with our postmaster account which is
| > hosted
| > | on another server. Any reason we should not do this? Any
ramifications
| > or
| > | down side to doing this? Has anyone doen this and later had issues
| > within
| > | their exchange enviroment that pointed back to making this change?
| > |
| > |
| > | Thanks
| > |
| > |
| >
| >
| |
|
| Back to top |
|
|
Eric
Joined: 06 Aug 2007
Posts: 6
|
| Posted: Wed Dec 06, 2006 12:56 pm Post subject: RE: Uninstall Issue |
|
|
We have checked the setting for msExchAdminMailbox, it is pointing to a
deleted acocunt. That is why we believe this is the issue. Can you confirm
this?
"chace zhang" wrote:
> Hi,
>
> Thanks for your update.
>
> I appreciate your per-research on this issue, yes there are some similar
> issues occur due to Postmaster account. We may verify this via ADSI Editor
> utilty, just like your described. However the solution is only suit some
> specific scenario, you may try the steps to troubleshoot this issue, if
> this issue remains after the steps, you may follow my previous thread to
> continue troubleshoot this issue.
>
> Note: ADSI Editor is included in Windows 2000 Supporting tools.
>
> 1. Start ADSI Editor snap-in.
> 2. In ADSI EDIT, please locate the following container:
> CN=Configuration\CN=Services\CN=Microsoft Exchange\CN=\CN=Global
> Settings\CN=Message Delivery
> 3. Please right click on "CN=Message Delivery" and click Properties.
> 4. Please find the attribute named "msExchAdminMailbox".
>
> The value of msExchAdminMailbox is the user which owns the Postmaster
> account.
>
> Please change the msExchAdminMailbox value to another user which mailbox is
> hosted in another Exchange Server. For example, I assume that we need to
> remove Server A, and the Server B is running now.
>
> Let us find a user which mailbox is located in Server B. I assume this user
> is User Chace.
>
> You can use the following method to determine the msExchAdminMailbox value:
>
> a) Please open ADSI Edit and find this user C in the Domains\Users
> container.
> b) In User C's Properties page, please check the HomeMDB value to ensure it
> is in another existing Exchange server.
> c) Please check the "distinguishedname" of User C, and copy the value of
> "distinguishedname" to msExchAdminMailbox of Message Delivery.
>
> You may need to restart the Exchange Server, and then try to remove again.
>
> Hope this helps, if anything unclear, please feel free to let me know.
>
> Have a nice day!
>
> Best Regards,
>
> Chace Zhang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> This newsgroup only focuses on Exchange technical issues. If you have
> issues regarding other Microsoft products, you'd better post in the
> corresponding newsgroups so that they can be resolved in an efficient and
> timely manner. You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
>
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Uninstall Issue
> | thread-index: AccYiaG1bYcMDODZSyiAdORCJKSubg==
> | X-WBNR-Posting-Host: 67.97.244.34
> | From: =?Utf-8?B?RXJpYw==?=
> | References:
>
> | Subject: RE: Uninstall Issue
> | Date: Tue, 5 Dec 2006 08:23:00 -0800
> | Lines: 171
> | Message-ID:
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
> | Newsgroups: microsoft.public.exchange2000.setup.installation
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.exchange2000.setup.installation:13
> | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
> |
> | Thank you for your response,
> |
> | But I am just looking to confirm the fix I listed in my orginal post,
> the
> | question was listed towards the bottom. Will using ADSIEDIT to change
> the
> | msExchAdminMailbox setting result in any problems within our Exchange
> | envioroment. What is this particular setting used for?
> |
> | "chace zhang" wrote:
> |
> | > Hi,
> | >
> | > Thank you for posting here.
> | >
> | > From you post, I understand that you are unable to remove Exchange 2000
> | > server.
> | >
> | > I want to confirm one thing with you:
> | > Did you follow the steps in KB307917 if this is the first Exchange
> server
> | > in the organization?
> | >
> | > How to remove the first Exchange 2000 Server computer from the site
> | > http://support.microsoft.com/?id=307917
> | >
> | > If the free/busy information does not work properly, you can reset the
> | > system folders. For the detailed steps, please refer to the following
> KB
> | > articles:
> | > (Please fully backup your server first.)
> | >
> | > How to reset system folders in Exchange Server 2003
> | > http://support.microsoft.com/?id=822444
> | >
> | > XADM: How to Reset System Folders on an Exchange 2000 Server
> | > http://support.microsoft.com/?id=275171
> | >
> | > If this is the only Exchange server in your organization, I suggest you
> | > manually reinstall Exchange.
> | > For the detailed steps, please refer to the following KB article:
> | > How to remove Exchange Server 2003 from your computer
> | > http://support.microsoft.com/?id=833396
> | >
> | > After that, you need to run setup.exe /removeorg to remove all Exchange
> | > related information in your AD forest.
> | > The REMOVEORG option in Exchange Server 2003
> | > http://support.microsoft.com/?id=830185
> | >
> | > Hope this helps, if anything unclear, please feel free to let me know.
> | >
> | > Have a nice day!
> | >
> | > Best Regards,
> | >
> | > Chace Zhang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > =====================================================
> | > This newsgroup only focuses on Exchange technical issues. If you have
> | > issues regarding other Microsoft products, you'd better post in the
> | > corresponding newsgroups so that they can be resolved in an efficient
> and
> | > timely manner. You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | >
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Uninstall Issue
> | > | thread-index: AccVZa1MxYZXvRleQluEs0BTm+hglg==
> | > | X-WBNR-Posting-Host: 67.97.244.34
> | > | From: =?Utf-8?B?RXJpYw==?=
> | > | Subject: Uninstall Issue
> | > | Date: Fri, 1 Dec 2006 08:28:04 -0800
> | > | Lines: 52
> | > | Message-ID:
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
> | > | Newsgroups: microsoft.public.exchange2000.setup.installation
> | > | Path: TK2MSFTNGHUB02.phx.gbl
> | > | Xref: TK2MSFTNGHUB02.phx.gbl
> | > microsoft.public.exchange2000.setup.installation:6
> | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | > | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
> | > |
> | > | When trying to uninstall Exchange 2000 SP3 from a Windows 2000 SP4
> | > server
> | > | U recieve the following error code 0x80072030.
> | > |
> | > | Exchange Setup Log captures the error:
> | > |
> | > | [07:41:29] ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
> | > | (K:\admin\src\udog\excommon\prereq.cxx:2683)
> | > | Error code 0X80072030 (8240): There is no such object on
> the
> | > | server.
> | > | [07:41:29] CCompServer::ScCheckPrerequisites
> | > | (K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
> | > | Error code 0X80072030 (8240): There is no such object on
> the
> | > | server.
> | > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
> | > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
> | > | Error code 0X80072030 (8240): There is no such object on
> the
> | > | server.
> | > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
> | > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
> | > | Error code 0X80072030 (8240): There is no such object on
> the
> | > | server.
> | > | [07:41:29] === IGNORING PREVIOUS ERRORS ===
> HrSetProblemOnInstallAction,
> | > | while calling ScCheckPrerequisites
> | > (K:\admin\src\udog\BO\comboifaces.cxx:1127)
> | > | The operation has completed successfully.
> | > | [07:41:29] Setup encountered an error while checking prerequisites
> for
> | > the
> | > | component "Microsoft Exchange 2000":
> | > | 0X80072030 (8240): There is no such object on the server.
> | > | [07:48:22] CComBOIFacesFactory::QueryInterface
> | > | (K:\admin\src\udog\BO\bofactory.cxx:52)
> | > | Error code 0X80004002 (16386): No interface.
> | > |
> | > | Found a post that suggested checking the Postmaster account using
> ADSI
> | > Edit.
> | > |
> | > | From ADSI Edit navigated to:
> | > |
> | > |
> CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
> | > | Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
> | > |
> | > | Right Clicked on "CN=Message Delivery" and clicked Properties
> | > |
> | > | Checked the attribute named "msExchAdminMailbox"
> | > |
> | > | Found that this value is pointing to a deleted account.
> | > |
> | > | We'd like to replace this value with our postmaster account which is
> | > hosted
> | > | on another server. Any reason we should not do this? Any
> ramifications
> | > or
> | > | down side to doing this? Has anyone doen this and later had issues
> | > within
> | > | their exchange enviroment that pointed back to making this change?
> | > |
> | > |
> | > | Thanks
> | > |
> | > |
> | >
> | >
> |
> |
|
| Back to top |
|
|
chace zhang
Joined: 05 Aug 2007
Posts: 4
|
| Posted: Thu Dec 07, 2006 5:19 pm Post subject: RE: Uninstall Issue |
|
|
Hi,
Thank you for taking the time to response.
As this is issue is possible occur due to Postmaster account deleted.
Please try the steps to point msExchAdminMailbox with a valid Postmast
account.
I look forward to your update.
Have a nice day!
Best Regards,
Chace Zhang (MSFT)
Microsoft CSS Online Newsgroup Support
--------------------
| Thread-Topic: Uninstall Issue
| thread-index: AccZTwdrybH+G+ldSPqZlIjblPLZ3A==
| X-WBNR-Posting-Host: 67.97.244.34
| From: =?Utf-8?B?RXJpYw==?=
| References:
| Subject: RE: Uninstall Issue
| Date: Wed, 6 Dec 2006 07:56:02 -0800
| Lines: 306
| Message-ID:
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.exchange2000.setup.installation
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.exchange2000.setup.installation:16
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
|
| We have checked the setting for msExchAdminMailbox, it is pointing to
a
| deleted acocunt. That is why we believe this is the issue. Can you
confirm
| this?
|
| "chace zhang" wrote:
|
| > Hi,
| >
| > Thanks for your update.
| >
| > I appreciate your per-research on this issue, yes there are some
similar
| > issues occur due to Postmaster account. We may verify this via ADSI
Editor
| > utilty, just like your described. However the solution is only suit
some
| > specific scenario, you may try the steps to troubleshoot this issue, if
| > this issue remains after the steps, you may follow my previous thread
to
| > continue troubleshoot this issue.
| >
| > Note: ADSI Editor is included in Windows 2000 Supporting tools.
| >
| > 1. Start ADSI Editor snap-in.
| > 2. In ADSI EDIT, please locate the following container:
| > CN=Configuration\CN=Services\CN=Microsoft
Exchange\CN=\CN=Global
| > Settings\CN=Message Delivery
| > 3. Please right click on "CN=Message Delivery" and click Properties.
| > 4. Please find the attribute named "msExchAdminMailbox".
| >
| > The value of msExchAdminMailbox is the user which owns the Postmaster
| > account.
| >
| > Please change the msExchAdminMailbox value to another user which
mailbox is
| > hosted in another Exchange Server. For example, I assume that we need
to
| > remove Server A, and the Server B is running now.
| >
| > Let us find a user which mailbox is located in Server B. I assume this
user
| > is User Chace.
| >
| > You can use the following method to determine the msExchAdminMailbox
value:
| >
| > a) Please open ADSI Edit and find this user C in the Domains\Users
| > container.
| > b) In User C's Properties page, please check the HomeMDB value to
ensure it
| > is in another existing Exchange server.
| > c) Please check the "distinguishedname" of User C, and copy the value
of
| > "distinguishedname" to msExchAdminMailbox of Message Delivery.
| >
| > You may need to restart the Exchange Server, and then try to remove
again.
| >
| > Hope this helps, if anything unclear, please feel free to let me know.
| >
| > Have a nice day!
| >
| > Best Regards,
| >
| > Chace Zhang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on Exchange technical issues. If you have
| > issues regarding other Microsoft products, you'd better post in the
| > corresponding newsgroups so that they can be resolved in an efficient
and
| > timely manner. You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| >
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Uninstall Issue
| > | thread-index: AccYiaG1bYcMDODZSyiAdORCJKSubg==
| > | X-WBNR-Posting-Host: 67.97.244.34
| > | From: =?Utf-8?B?RXJpYw==?=
| > | References:
| >
| > | Subject: RE: Uninstall Issue
| > | Date: Tue, 5 Dec 2006 08:23:00 -0800
| > | Lines: 171
| > | Message-ID:
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.exchange2000.setup.installation
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
| > microsoft.public.exchange2000.setup.installation:13
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
| > |
| > | Thank you for your response,
| > |
| > | But I am just looking to confirm the fix I listed in my orginal
post,
| > the
| > | question was listed towards the bottom. Will using ADSIEDIT to
change
| > the
| > | msExchAdminMailbox setting result in any problems within our Exchange
| > | envioroment. What is this particular setting used for?
| > |
| > | "chace zhang" wrote:
| > |
| > | > Hi,
| > | >
| > | > Thank you for posting here.
| > | >
| > | > From you post, I understand that you are unable to remove Exchange
2000
| > | > server.
| > | >
| > | > I want to confirm one thing with you:
| > | > Did you follow the steps in KB307917 if this is the first Exchange
| > server
| > | > in the organization?
| > | >
| > | > How to remove the first Exchange 2000 Server computer from the site
| > | > http://support.microsoft.com/?id=307917
| > | >
| > | > If the free/busy information does not work properly, you can reset
the
| > | > system folders. For the detailed steps, please refer to the
following
| > KB
| > | > articles:
| > | > (Please fully backup your server first.)
| > | >
| > | > How to reset system folders in Exchange Server 2003
| > | > http://support.microsoft.com/?id=822444
| > | >
| > | > XADM: How to Reset System Folders on an Exchange 2000 Server
| > | > http://support.microsoft.com/?id=275171
| > | >
| > | > If this is the only Exchange server in your organization, I suggest
you
| > | > manually reinstall Exchange.
| > | > For the detailed steps, please refer to the following KB article:
| > | > How to remove Exchange Server 2003 from your computer
| > | > http://support.microsoft.com/?id=833396
| > | >
| > | > After that, you need to run setup.exe /removeorg to remove all
Exchange
| > | > related information in your AD forest.
| > | > The REMOVEORG option in Exchange Server 2003
| > | > http://support.microsoft.com/?id=830185
| > | >
| > | > Hope this helps, if anything unclear, please feel free to let me
know.
| > | >
| > | > Have a nice day!
| > | >
| > | > Best Regards,
| > | >
| > | > Chace Zhang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > =====================================================
| > | > This newsgroup only focuses on Exchange technical issues. If you
have
| > | > issues regarding other Microsoft products, you'd better post in the
| > | > corresponding newsgroups so that they can be resolved in an
efficient
| > and
| > | > timely manner. You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | >
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Uninstall Issue
| > | > | thread-index: AccVZa1MxYZXvRleQluEs0BTm+hglg==
| > | > | X-WBNR-Posting-Host: 67.97.244.34
| > | > | From: =?Utf-8?B?RXJpYw==?=
| > | > | Subject: Uninstall Issue
| > | > | Date: Fri, 1 Dec 2006 08:28:04 -0800
| > | > | Lines: 52
| > | > | Message-ID:
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | > | Newsgroups: microsoft.public.exchange2000.setup.installation
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| > | > microsoft.public.exchange2000.setup.installation:6
| > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | > | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
| > | > |
| > | > | When trying to uninstall Exchange 2000 SP3 from a Windows 2000
SP4
| > | > server
| > | > | U recieve the following error code 0x80072030.
| > | > |
| > | > | Exchange Setup Log captures the error:
| > | > |
| > | > | [07:41:29] ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
| > | > | (K:\admin\src\udog\excommon\prereq.cxx:2683)
| > | > | Error code 0X80072030 (8240): There is no such object
on
| > the
| > | > | server.
| > | > | [07:41:29] CCompServer::ScCheckPrerequisites
| > | > |
(K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
| > | > | Error code 0X80072030 (8240): There is no such object
on
| > the
| > | > | server.
| > | > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
| > | > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
| > | > | Error code 0X80072030 (8240): There is no such object
on
| > the
| > | > | server.
| > | > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
| > | > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
| > | > | Error code 0X80072030 (8240): There is no such object
on
| > the
| > | > | server.
| > | > | [07:41:29] === IGNORING PREVIOUS ERRORS ===
| > HrSetProblemOnInstallAction,
| > | > | while calling ScCheckPrerequisites
| > | > (K:\admin\src\udog\BO\comboifaces.cxx:1127)
| > | > | The operation has completed successfully.
| > | > | [07:41:29] Setup encountered an error while checking
prerequisites
| > for
| > | > the
| > | > | component "Microsoft Exchange 2000":
| > | > | 0X80072030 (8240): There is no such object on the server.
| > | > | [07:48:22] CComBOIFacesFactory::QueryInterface
| > | > | (K:\admin\src\udog\BO\bofactory.cxx:52)
| > | > | Error code 0X80004002 (16386): No interface.
| > | > |
| > | > | Found a post that suggested checking the Postmaster account using
| > ADSI
| > | > Edit.
| > | > |
| > | > | From ADSI Edit navigated to:
| > | > |
| > | > |
| > CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
| > | > | Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
| > | > |
| > | > | Right Clicked on "CN=Message Delivery" and clicked Properties
| > | > |
| > | > | Checked the attribute named "msExchAdminMailbox"
| > | > |
| > | > | Found that this value is pointing to a deleted account.
| > | > |
| > | > | We'd like to replace this value with our postmaster account which
is
| > | > hosted
| > | > | on another server. Any reason we should not do this? Any
| > ramifications
| > | > or
| > | > | down side to doing this? Has anyone doen this and later had
issues
| > | > within
| > | > | their exchange enviroment that pointed back to making this change?
| > | > |
| > | > |
| > | > | Thanks
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| |
|
| Back to top |
|
|
john doe
Joined: 05 Aug 2007
Posts: 14
|
| Posted: Fri Dec 29, 2006 4:45 am Post subject: Re: Uninstall Issue |
|
|
The same thing happened to us. The problem was, we used a separate account
for the migration and the ADC set up this association. This did work
flawlessly.
"chace zhang" wrote in message @TK2MSFTNGHUB02.phx.gbl...
>
> Hi,
>
> Thank you for taking the time to response.
>
> As this is issue is possible occur due to Postmaster account deleted.
> Please try the steps to point msExchAdminMailbox with a valid Postmast
> account.
>
> I look forward to your update.
>
> Have a nice day!
>
> Best Regards,
>
> Chace Zhang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> --------------------
> | Thread-Topic: Uninstall Issue
> | thread-index: AccZTwdrybH+G+ldSPqZlIjblPLZ3A==
> | X-WBNR-Posting-Host: 67.97.244.34
> | From: =?Utf-8?B?RXJpYw==?=
> | References:
>
>
>
> | Subject: RE: Uninstall Issue
> | Date: Wed, 6 Dec 2006 07:56:02 -0800
> | Lines: 306
> | Message-ID:
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
> | Newsgroups: microsoft.public.exchange2000.setup.installation
> | Path: TK2MSFTNGHUB02.phx.gbl
> | Xref: TK2MSFTNGHUB02.phx.gbl
> microsoft.public.exchange2000.setup.installation:16
> | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
> |
> | We have checked the setting for msExchAdminMailbox, it is pointing
> to
> a
> | deleted acocunt. That is why we believe this is the issue. Can you
> confirm
> | this?
> |
> | "chace zhang" wrote:
> |
> | > Hi,
> | >
> | > Thanks for your update.
> | >
> | > I appreciate your per-research on this issue, yes there are some
> similar
> | > issues occur due to Postmaster account. We may verify this via ADSI
> Editor
> | > utilty, just like your described. However the solution is only suit
> some
> | > specific scenario, you may try the steps to troubleshoot this issue,
> if
> | > this issue remains after the steps, you may follow my previous thread
> to
> | > continue troubleshoot this issue.
> | >
> | > Note: ADSI Editor is included in Windows 2000 Supporting tools.
> | >
> | > 1. Start ADSI Editor snap-in.
> | > 2. In ADSI EDIT, please locate the following container:
> | > CN=Configuration\CN=Services\CN=Microsoft
> Exchange\CN=\CN=Global
> | > Settings\CN=Message Delivery
> | > 3. Please right click on "CN=Message Delivery" and click Properties.
> | > 4. Please find the attribute named "msExchAdminMailbox".
> | >
> | > The value of msExchAdminMailbox is the user which owns the Postmaster
> | > account.
> | >
> | > Please change the msExchAdminMailbox value to another user which
> mailbox is
> | > hosted in another Exchange Server. For example, I assume that we need
> to
> | > remove Server A, and the Server B is running now.
> | >
> | > Let us find a user which mailbox is located in Server B. I assume this
> user
> | > is User Chace.
> | >
> | > You can use the following method to determine the msExchAdminMailbox
> value:
> | >
> | > a) Please open ADSI Edit and find this user C in the Domains\Users
> | > container.
> | > b) In User C's Properties page, please check the HomeMDB value to
> ensure it
> | > is in another existing Exchange server.
> | > c) Please check the "distinguishedname" of User C, and copy the value
> of
> | > "distinguishedname" to msExchAdminMailbox of Message Delivery.
> | >
> | > You may need to restart the Exchange Server, and then try to remove
> again.
> | >
> | > Hope this helps, if anything unclear, please feel free to let me know.
> | >
> | > Have a nice day!
> | >
> | > Best Regards,
> | >
> | > Chace Zhang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > =====================================================
> | > This newsgroup only focuses on Exchange technical issues. If you have
> | > issues regarding other Microsoft products, you'd better post in the
> | > corresponding newsgroups so that they can be resolved in an efficient
> and
> | > timely manner. You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you
> check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although
> we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | >
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Uninstall Issue
> | > | thread-index: AccYiaG1bYcMDODZSyiAdORCJKSubg==
> | > | X-WBNR-Posting-Host: 67.97.244.34
> | > | From: =?Utf-8?B?RXJpYw==?=
> | > | References:
> | >
> | > | Subject: RE: Uninstall Issue
> | > | Date: Tue, 5 Dec 2006 08:23:00 -0800
> | > | Lines: 171
> | > | Message-ID:
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
> | > | Newsgroups: microsoft.public.exchange2000.setup.installation
> | > | Path: TK2MSFTNGHUB02.phx.gbl
> | > | Xref: TK2MSFTNGHUB02.phx.gbl
> | > microsoft.public.exchange2000.setup.installation:13
> | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | > | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
> | > |
> | > | Thank you for your response,
> | > |
> | > | But I am just looking to confirm the fix I listed in my orginal
> post,
> | > the
> | > | question was listed towards the bottom. Will using ADSIEDIT to
> change
> | > the
> | > | msExchAdminMailbox setting result in any problems within our
> Exchange
> | > | envioroment. What is this particular setting used for?
> | > |
> | > | "chace zhang" wrote:
> | > |
> | > | > Hi,
> | > | >
> | > | > Thank you for posting here.
> | > | >
> | > | > From you post, I understand that you are unable to remove Exchange
> 2000
> | > | > server.
> | > | >
> | > | > I want to confirm one thing with you:
> | > | > Did you follow the steps in KB307917 if this is the first Exchange
> | > server
> | > | > in the organization?
> | > | >
> | > | > How to remove the first Exchange 2000 Server computer from the
> site
> | > | > http://support.microsoft.com/?id=307917
> | > | >
> | > | > If the free/busy information does not work properly, you can reset
> the
> | > | > system folders. For the detailed steps, please refer to the
> following
> | > KB
> | > | > articles:
> | > | > (Please fully backup your server first.)
> | > | >
> | > | > How to reset system folders in Exchange Server 2003
> | > | > http://support.microsoft.com/?id=822444
> | > | >
> | > | > XADM: How to Reset System Folders on an Exchange 2000 Server
> | > | > http://support.microsoft.com/?id=275171
> | > | >
> | > | > If this is the only Exchange server in your organization, I
> suggest
> you
> | > | > manually reinstall Exchange.
> | > | > For the detailed steps, please refer to the following KB article:
>| > | > How to remove Exchange Server 2003 from your computer
> | > | > http://support.microsoft.com/?id=833396
> | > | >
> | > | > After that, you need to run setup.exe /removeorg to remove all
> Exchange
> | > | > related information in your AD forest.
> | > | > The REMOVEORG option in Exchange Server 2003
> | > | > http://support.microsoft.com/?id=830185
> | > | >
> | > | > Hope this helps, if anything unclear, please feel free to let me
> know.
> | > | >
> | > | > Have a nice day!
> | > | >
> | > | > Best Regards,
> | > | >
> | > | > Chace Zhang (MSFT)
> | > | >
> | > | > Microsoft CSS Online Newsgroup Support
> | > | >
> | > | > Get Secure! - www.microsoft.com/security
> | > | >
> | > | > =====================================================
> | > | > This newsgroup only focuses on Exchange technical issues. If you
> have
> | > | > issues regarding other Microsoft products, you'd better post in
> the
> | > | > corresponding newsgroups so that they can be resolved in an
> efficient
> | > and
> | > | > timely manner. You can locate the newsgroup here:
> | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | > | >
> | > | > When opening a new thread via the web interface, we recommend you
> check
> | > the
> | > | > "Notify me of replies" box to receive e-mail notifications when
> there
> | > are
> | > | > any updates in your thread. When responding to posts via your
> | > newsreader,
> | > | > please "Reply to Group" so that others may learn and benefit from
> your
> | > | > issue.
> | > | >
> | > | > Microsoft engineers can only focus on one issue per thread.
> Although we
> | > | > provide other information for your reference, we recommend you
> post
> | > | > different incidents in different threads to keep the thread clean.
> In
> | > doing
> | > | > so, it will ensure your issues are resolved in a timely manner.
> | > | >
> | > | > For urgent issues, you may want to contact Microsoft CSS directly.
> | > Please
> | > | > check http://support.microsoft.com for regional support phone
> numbers.
> | > | >
> | > | > Any input or comments in this thread are highly appreciated.
> | > | >
> | > | > =====================================================
> | > | >
> | > | > This posting is provided "AS IS" with no warranties, and confers
> no
> | > rights.
> | > | >
> | > | > --------------------
> | > | > | Thread-Topic: Uninstall Issue
> | > | > | thread-index: AccVZa1MxYZXvRleQluEs0BTm+hglg==
> | > | > | X-WBNR-Posting-Host: 67.97.244.34
> | > | > | From: =?Utf-8?B?RXJpYw==?=
> | > | > | Subject: Uninstall Issue
> | > | > | Date: Fri, 1 Dec 2006 08:28:04 -0800
> | > | > | Lines: 52
> | > | > | Message-ID:
> | > | > | MIME-Version: 1.0
> | > | > | Content-Type: text/plain;
> | > | > | charset="Utf-8"
> | > | > | Content-Transfer-Encoding: 7bit
> | > | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | > | Content-Class: urn:content-classes:message
> | > | > | Importance: normal
> | > | > | Priority: normal
> | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
> | > | > | Newsgroups: microsoft.public.exchange2000.setup.installation
> | > | > | Path: TK2MSFTNGHUB02.phx.gbl
> | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
> | > | > microsoft.public.exchange2000.setup.installation:6
> | > | > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
> | > | > | X-Tomcat-NG: microsoft.public.exchange2000.setup.installation
> | > | > |
> | > | > | When trying to uninstall Exchange 2000 SP3 from a Windows
> 2000
> SP4
> | > | > server
> | > | > | U recieve the following error code 0x80072030.
> | > | > |
> | > | > | Exchange Setup Log captures the error:
> | > | > |
> | > | > | [07:41:29]
> ScPRQ_ServerIsNotHomeServerForPostmasterOfNonEmptyOrg
> | > | > | (K:\admin\src\udog\excommon\prereq.cxx:2683)
> | > | > | Error code 0X80072030 (8240): There is no such object
> on
> | > the
> | > | > | server.
> | > | > | [07:41:29] CCompServer::ScCheckPrerequisites
> | > | > |
> (K:\admin\src\udog\exsetdata\components\server\compserver.cxx:1014)
> | > | > | Error code 0X80072030 (8240): There is no such object
> on
> | > the
> | > | > | server.
> | > | > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
> | > | > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
> | > | > | Error code 0X80072030 (8240): There is no such object
> on
> | > the
> | > | > | server.
> | > | > | [07:41:29] CComExchSetupComponent::ScCheckPrerequisites
> | > | > | (K:\admin\src\udog\BO\comboifaces.cxx:1312)
> | > | > | Error code 0X80072030 (8240): There is no such object
> on
> | > the
> | > | > | server.
> | > | > | [07:41:29] === IGNORING PREVIOUS ERRORS ===
> | > HrSetProblemOnInstallAction,
> | > | > | while calling ScCheckPrerequisites
> | > | > (K:\admin\src\udog\BO\comboifaces.cxx:1127)
> | > | > | The operation has completed successfully.
> | > | > | [07:41:29] Setup encountered an error while checking
> prerequisites
> | > for
> | > | > the
> | > | > | component "Microsoft Exchange 2000":
> | > | > | 0X80072030 (8240): There is no such object on the server.
> | > | > | [07:48:22] CComBOIFacesFactory::QueryInterface
> | > | > | (K:\admin\src\udog\BO\bofactory.cxx:52)
> | > | > | Error code 0X80004002 (16386): No interface.
> | > | > |
> | > | > | Found a post that suggested checking the Postmaster account
> using
> | > ADSI
> | > | > Edit.
> | > | > |
> | > | > | From ADSI Edit navigated to:
> | > | > |
> | > | > |
> | >
> CN=Configuration,DC=SUBDOMAIN,DC=DOMAIN,DC=COM\CN=Services\CN=Microsoft
> | > | > | Exchange\CN=EXCHANGE\CN=Global Settings\CN=Message Delivery
> | > | > |
> | > | > | Right Clicked on "CN=Message Delivery" and clicked Properties
> | > | > |
> | > | > | Checked the attribute named "msExchAdminMailbox"
> | > | > |
> | > | > | Found that this value is pointing to a deleted account.
> | > | > |
> | > | > | We'd like to replace this value with our postmaster account
> which
> is
> | > | > hosted
> | > | > | on another server. Any reason we should not do this? Any
> | > ramifications
> | > | > or
> | > | > | down side to doing this? Has anyone doen this and later had
> issues
> | > | > within
> | > | > | their exchange enviroment that pointed back to making this
> change?
> | > | > |
> | > | > |
> | > | > | Thanks
> | > | > |
> | > | > |
> | > | >
> | > | >
> | > |
> | >
> |
>
|
|
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