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Unified messaging - UM IP Gateway does not take my call

 
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Bruno Meunier



Joined: 26 Nov 2007
Posts: 1

PostPosted: Mon Nov 26, 2007 3:44 pm    Post subject: Unified messaging - UM IP Gateway does not take my call Reply with quote

Hi, I try to implement IP telephony to my entreprise. I got some phone
adaptor (Grandstream HT-496), connecting to my DID provider, but when I try
to synchronyse it with my UM_IP Gateway, It's seem that the ring is not
detected by my exchange server.

When I try UM-Connectivity port 5060, the result is :

"Error while trying to make a call. Details: Transport error occured while
sending. At line:1 char:20. Test-UmConnectivity <<<< -Listen Port 5060
-UMIPGateway ... "

What are the possibles reasons why an UM_IP Gateway don't get the call from
my phone adaptor...

I put an auto-attendant on my Dial plan, and it nerver go on .... But the
phone ring well when I call my phone number.

Any ideas or test .... (I try syslog, phone test and Um-Connectivity)

Thanks in advance

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