The information store could not be opened

Cathy · Joined: 27 Feb 2008 Posts: 3

I am trying to move mailboxes from one Information Store to another on
the same exchange server (EX 2003). I get the following error message
when attempting this.

- buildNumber="7638" runningAs="COwen@jones.internal.corp">
>
-
-
/dc=corp/dc=internal/cn=Configuration/cn=Services/
cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
cn=Mailbox Store (CORPMAIL)

errorCode="0x00000000" />
-
-
Connecting to source server. progress>
-
The information store could not be opened. The logon to the
Microsoft Exchange Server computer failed. MAPI 1.0 ID no:
80040111-0286-00000000
-
-
/dc=corp/dc=internal/cn=Configuration/cn=Services/
cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
cn=Mailbox Store (JONES SECURITIES)

I have been able to perform this operation in the past, but can't for
some reason now. What am I doing wrong?

Thanks so much for any and all help.

Cathy Owen

Archived from group: microsoft>public>exchange>admin

John Fullbright · Joined: 05 Aug 2007 Posts: 365

It's a permissions problem. 80040111 is MAPI_E_LOGON_FAILED.

"Cathy" wrote in message @d62g2000hsf.googlegroups.com...
>I am trying to move mailboxes from one Information Store to another on
> the same exchange server (EX 2003). I get the following error message
> when attempting this.
>
>
> - > buildNumber="7638" runningAs="COwen@jones.internal.corp">
> >>
> -
> -
> /dc=corp/dc=internal/cn=Configuration/cn=Services/
> cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> cn=Mailbox Store (CORPMAIL)
>
>
> > errorCode="0x00000000" />
> -
> -
> Connecting to source server. > progress>
> -
> The information store could not be opened. The logon to the
> Microsoft Exchange Server computer failed. MAPI 1.0 ID no:
> 80040111-0286-00000000
> -
> -
> /dc=corp/dc=internal/cn=Configuration/cn=Services/
> cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> cn=Mailbox Store (JONES SECURITIES)
>
>
>
>
>
>
>
> I have been able to perform this operation in the past, but can't for
> some reason now. What am I doing wrong?
>
> Thanks so much for any and all help.
>
> Cathy Owen

Jamestechman · Joined: 05 Aug 2007 Posts: 200

Are you running move mailbox from the server? Have you tried
increasing the corrupt message count?

James Chong (MVP)
MCITP | EMA; MCSE | M+, S+, Security+
msexchangetips.blogspot.com

On Feb 27, 10:48 am, Cathy wrote:
> I am trying to move mailboxes from one Information Store to another on
> the same exchange server (EX 2003). I get the following error message
> when attempting this.
>
>
> - > buildNumber="7638" runningAs="CO...@jones.internal.corp">
> >
> -
> -
> /dc=corp/dc=internal/cn=Configuration/cn=Services/
> cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> cn=Mailbox Store (CORPMAIL)
>
>
> > errorCode="0x00000000" />
> -
> -
> Connecting to source server.. > progress>
> -
> The information store could not be opened. The logon to the
> Microsoft Exchange Server computer failed. MAPI 1.0 ID no:
> 80040111-0286-00000000
> -
> -
> /dc=corp/dc=internal/cn=Configuration/cn=Services/
> cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> cn=Mailbox Store (JONES SECURITIES)
>
>
>
>
>
>
>
> I have been able to perform this operation in the past, but can't for
> some reason now. What am I doing wrong?
>
> Thanks so much for any and all help.
>
> Cathy Owen

Cathy · Joined: 27 Feb 2008 Posts: 3

On Feb 27, 9:39 am, Jamestechman wrote:
> Are you running move mailbox from the server? Have you tried
> increasing the corrupt message count?
>
> James Chong (MVP)
> MCITP | EMA; MCSE | M+, S+, Security+
> msexchangetips.blogspot.com
>
> On Feb 27, 10:48 am, Cathy wrote:
>
>
>
> > I am trying to move mailboxes from one Information Store to another on
> > the same exchange server (EX 2003). I get the following error message
> > when attempting this.
>
> >
> > - > > buildNumber="7638" runningAs="CO...@jones.internal.corp">
> > >
> > -
> > -
> > /dc=corp/dc=internal/cn=Configuration/cn=Services/
> > cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> > cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> > cn=Mailbox Store (CORPMAIL)
> >
> >
> > > > errorCode="0x00000000" />
> > -
> > -
> > Connecting to source server. > > progress>
> > -
> > The information store could not be opened. The logon to the
> > Microsoft Exchange Server computer failed. MAPI 1.0 ID no:
> > 80040111-0286-00000000
> > -
> > -
> > /dc=corp/dc=internal/cn=Configuration/cn=Services/
> > cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> > cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> > cn=Mailbox Store (JONES SECURITIES)
> >
> >
> >
> >
> >
> >
>
> > I have been able to perform this operation in the past, but can't for
> > some reason now. What am I doing wrong?
>
> > Thanks so much for any and all help.
>
> > Cathy Owen- Hide quoted text -
>
> - Show quoted text -

No, I am running this using ESM on my own PC. I will try this on the
Exchange server and let you know. I have not tried increasing the
corrupt message count (actually, I don't know how to do this).

Thanks!

Cathy Owen

Cathy · Joined: 27 Feb 2008 Posts: 3

On Feb 27, 9:43 am, Cathy wrote:
> On Feb 27, 9:39 am, Jamestechman wrote:
>
>
>
>
>
> > Are you running move mailbox from the server? Have you tried
> > increasing the corrupt message count?
>
> > James Chong (MVP)
> > MCITP | EMA; MCSE | M+, S+, Security+
> > msexchangetips.blogspot.com
>
> > On Feb 27, 10:48 am, Cathy wrote:
>
> > > I am trying to move mailboxes from one Information Store to another on
> > > the same exchange server (EX 2003). I get the following error message
> > > when attempting this.
>
> > >
> > > - > > > buildNumber="7638" runningAs="CO...@jones.internal.corp">
> > > >
> > > -
> > > -
> > > /dc=corp/dc=internal/cn=Configuration/cn=Services/
> > > cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> > > cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> > > cn=Mailbox Store (CORPMAIL)
> > >
> > >
> > > > > > errorCode="0x00000000" />
> > > -
> > > -
> > > Connecting to source server. > > > progress>
> > > -
> > > The information store could not be opened. The logon to the
> > > Microsoft Exchange Server computer failed. MAPI 1.0 ID no:
> > > 80040111-0286-00000000
> > > -
> > > -
> > > /dc=corp/dc=internal/cn=Configuration/cn=Services/
> > > cn=Microsoft Exchange/cn=JONES/cn=Administrative Groups/cn=CORPORATE/
> > > cn=Servers/cn=CORPMAIL/cn=InformationStore/cn=First Storage Group/
> > > cn=Mailbox Store (JONES SECURITIES)
> > >
> > >
> > >
> > >
> > >
> > >
>
> > > I have been able to perform this operation in the past, but can't for
> > > some reason now. What am I doing wrong?
>
> > > Thanks so much for any and all help.
>
> > > Cathy Owen- Hide quoted text -
>
> > - Show quoted text -
>
> No, I am running this using ESM on my own PC. I will try this on the
> Exchange server and let you know. I have not tried increasing the
> corrupt message count (actually, I don't know how to do this).
>
> Thanks!
>
> Cathy Owen- Hide quoted text -
>
> - Show quoted text -

Hey, thanks! I was able to successfully run the mailbox move from the
Exchange server. Thanks again for your help.

Cathy Owen

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