Some emails Won't deliver to users !!

Ali Khoshbin · Joined: 06 Aug 2007 Posts: 1

hi all
we have 2 exchange server (exchange 2000 sp3 ) + a gateway in our domain
..today some users complained that they don't get emails from outside . i
checked message tracking center & saw that below message is logged for one
email that a user complaint.

Event Time | Event
27/05/2004 11:45 SMTP: Message Submitted to Advanced Queuing
27/05/2004 11:45 SMTP: Started Message Message Submission to Advance Queue

as you can see NO extra action is taken from Exchange to send the message to
Categorizer & Local Delivery ,other emails have no problem .i tried sending
to the users email from YAHOO & they got the email .i tried restarting the
Exchange Services too but no success .i rebuild RUS too but no success .what
extra steps should i take ?

thanks in advance
ali_khoshbin@hotmail.com

Archived from group: microsoft>public>exchange2000>win2000

Waleed Omar · Joined: 05 Aug 2007 Posts: 17

Check Your GC, this can be connectivity to AD issue, also make sure of the
following:

1.. In Exchange System Manager, expand Servers, right-click your Exchange
server and then click Properties.

2.. Click the Directory Access tab.

3.. In Show, select Global Catalog Servers.

4.. Clear the Automatically discover servers check box.

5.. Directory Access tab

You shoud be able to find your GC listed here.

Also check this article:
http://technet.microsoft.com/en-us/library/fa5f2572-12b3-4b1c-98b9-79d19374e3a6.aspx

Regards,

Waleed Omar

"Ali Khoshbin" wrote in message @microsoft.com...
> hi all
> we have 2 exchange server (exchange 2000 sp3 ) + a gateway in our domain
> .today some users complained that they don't get emails from outside . i
> checked message tracking center & saw that below message is logged for one
> email that a user complaint.
>
>
> Event Time | Event
> 27/05/2004 11:45 SMTP: Message Submitted to Advanced Queuing
> 27/05/2004 11:45 SMTP: Started Message Message Submission to Advance
> Queue
>
> as you can see NO extra action is taken from Exchange to send the message
> to
> Categorizer & Local Delivery ,other emails have no problem .i tried
> sending
> to the users email from YAHOO & they got the email .i tried restarting the
> Exchange Services too but no success .i rebuild RUS too but no success
> .what
> extra steps should i take ?
>
> thanks in advance
> ali_khoshbin@hotmail.com
>
>

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