Rules don't work on Voicemail

KSBTech · Joined: 27 Feb 2008 Posts: 1

Exchange 2000; Mitel UM; BlackBerry Enterprise Server

We have noticed that voicemail messages received through our UM voicemail
system and put in our Inboxes are not getting forwarded to our BlackBerrys.
All other messages, with or without attachments are getting properly
forwarded. Also, any rules we set up in Outlook to apply to these messages do
not work as messages arrive, but if we go into the rules editor and run the
rule against the Inbox manually, it will manipulate the messages as desired.
Another point is that if we forward the messages to someone, the forwarded
message properly gets sent to that person's BB and they are able to listen to
the attached voicemail.

We had initially thought that Exchange just wasn't treating the voicemail
messages as new and therefore not treating it as such, but after some
searches I have seen suggestions that it has to do with the messages not
being in the standard IPM.Note message class.

How would we check that and subsequently correct it? Surely we can't be the
only organization experiencing this.

Thanks.

Peter

Archived from group: microsoft>public>exchange>admin

Andy David {MVP} · Joined: 05 Aug 2007 Posts: 591

On Wed, 27 Feb 2008 10:51:01 -0800, KSBTech
wrote:

>Exchange 2000; Mitel UM; BlackBerry Enterprise Server
>
>We have noticed that voicemail messages received through our UM voicemail
>system and put in our Inboxes are not getting forwarded to our BlackBerrys.
>All other messages, with or without attachments are getting properly
>forwarded. Also, any rules we set up in Outlook to apply to these messages do
>not work as messages arrive, but if we go into the rules editor and run the
>rule against the Inbox manually, it will manipulate the messages as desired.
>Another point is that if we forward the messages to someone, the forwarded
>message properly gets sent to that person's BB and they are able to listen to
>the attached voicemail.
>
>We had initially thought that Exchange just wasn't treating the voicemail
>messages as new and therefore not treating it as such, but after some
>searches I have seen suggestions that it has to do with the messages not
>being in the standard IPM.Note message class.
>
>How would we check that and subsequently correct it? Surely we can't be the
>only organization experiencing this.
>

I would ask the support folks at Mitel.

>Thanks.
>
>Peter

IMAP / Voicemail Hi all, Our VoIP solution utilises IMAP to unify voicemail and email to our Exchange 2003 server. What we're finding is that the voicemail server is having issues with timely delivery of voicemail as people have thousands of items in their inbox and it ap

Forwarding rules? Hi, We've got some public folders that we have client side rules on to say if mail to that address then forward to a different address. The mail stays within the public folder and a copy forward to the person named. Is there a way to do the same within Ex

Filtering rules Hello. I'm planning to install Exchange for a little office, but previously I would like to know if I can do the following. I would like that the e-mails received are automatically classified by the customer who sends it, something like an automatic rule

User Rules Is there a way to stop an Exchange 2003 user from setting up any mailbox rules inside of Outlook or at least set it up so those rules do not take effect? Any help with this will be greatly appreciated.

rules limit trying to add rules to my outlook 2003 client in an exchange 2003 sp2 environment , I get an error "one or more rules could not be uploaded to exchange server and have been Is there any way to make this work? I currently have about 15 r