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Reminder shows wrong date - mailbox issue?

 
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JMS



Joined: 05 Aug 2007
Posts: 2

PostPosted: Wed Feb 27, 2008 6:58 pm    Post subject: Reminder shows wrong date - mailbox issue? Reply with quote

I'm prone to thinking this is an Exchange mailbox issue, not an Outlook
issue, which is why I am posting this here.

Anyway, here is the weirdness. We have a homegrown application that our
employees use to set their OOF. Through this tool you can set your contact
person, return date, etc. The point is to limit user error since this tool
queries the extention of the OOF contact, their email, etc.

The contact for the OOF person gets something set in their calendar to
remind them that they're covering for someone. The cover person gets a
reminder on the day they're covering. Just how it works, let's not critique
the system =)

So we've got one user who, whenever they are set as the contact for someone
going OOF, always has the reminder pop up on the day they're covering, but
the date always shows as May 26, 2006 a 6PM.

The reminder does not show in OWA, just in Outlook. We've done
/cleanfreebusy and /cleanreminders with their Outlook client to no avail.

Thoughts? Things to dig in to? Anything in MFCMapi I can play with?

Thanks!

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JMS



Joined: 05 Aug 2007
Posts: 2

PostPosted: Wed Feb 27, 2008 7:02 pm    Post subject: RE: Reminder shows wrong date - mailbox issue? Reply with quote

More info I forgot to add. This happens on any PC she is logged in to, or if
I open their mailbox on a separate server.

"JMS" wrote:

> I'm prone to thinking this is an Exchange mailbox issue, not an Outlook
> issue, which is why I am posting this here.
>
> Anyway, here is the weirdness. We have a homegrown application that our
> employees use to set their OOF. Through this tool you can set your contact
> person, return date, etc. The point is to limit user error since this tool
> queries the extention of the OOF contact, their email, etc.
>
> The contact for the OOF person gets something set in their calendar to
> remind them that they're covering for someone. The cover person gets a
> reminder on the day they're covering. Just how it works, let's not critique
> the system =)
>
> So we've got one user who, whenever they are set as the contact for someone
> going OOF, always has the reminder pop up on the day they're covering, but
> the date always shows as May 26, 2006 a 6PM.
>
> The reminder does not show in OWA, just in Outlook. We've done
> /cleanfreebusy and /cleanreminders with their Outlook client to no avail.
>
> Thoughts? Things to dig in to? Anything in MFCMapi I can play with?
>
> Thanks!

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