Outlook shutdown error "RPC failed."

Fabio Ricoy · Joined: 06 Aug 2007 Posts: 1

Hi,

Clients open Outlook 2002 and all folders and details are visible but when
the client wants to send a new mail his Outlook shutdown.
If the client is using Word as editor then a Word error is displayed "Remote
Procedure Call failed." in case any other editor is used the outlook simply
shutdown.

Exchange Server 2000 sp2
Outlook Client 2002 with sp1 or sp2

Thanks for help me.

Fabio Ricoy

Archived from group: microsoft>public>exchange2000>clients

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 191

Fabio Ricoy wrote:
> Hi,
>
> Clients open Outlook 2002 and all folders and details are visible but
> when the client wants to send a new mail his Outlook shutdown.
> If the client is using Word as editor then a Word error is displayed
> "Remote Procedure Call failed." in case any other editor is used the
> outlook simply shutdown.
>
> Exchange Server 2000 sp2
> Outlook Client 2002 with sp1 or sp2
>
> Thanks for help me.
>
> Fabio Ricoy

Is this happening to all users on all computers? Check your event
logs....and see what happens if you start Outlook once in safe mode (start |
run | "" /safe | Open)

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