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OWA lost styles and some buttons cannot be pressed

 
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nevtrik



Joined: 05 Aug 2007
Posts: 2

PostPosted: Wed Jan 31, 2007 4:16 am    Post subject: OWA lost styles and some buttons cannot be pressed Reply with quote

Hello!

We had 2 backends+1 frontend Exchange2003 structure, when suddenly
frontend server died Razz, so we had to reinstall it from scratch.

After reinstallation (Win2k3+SP1/Exchange2k3+SP2), OWA looks very
unnormal:
1. Login screen looks normal, but after logging in OWA has white
background (in both left tree and right work zone).
2. Button "New" (to compose new mail) doesn't work, also all buttons
(Send, Save, Add attachment, etc) on reply screen (when I select some
mail and press "Reply") do not work. I press them and just nothing
happens.

Btw, I found that only those buttons do not work which should call
javascript, for example button "New" for compose new mail calls
javascript:OnNewForm(document.msgViewer.FormType.options[document.msgViewer.FormType.selectedIndex].value);
and it doesn't work. Same for all buttons which call javascript. But
for example, button "Check for new mails" works and it doesn't call
javascript
(https://exchange.pem.swsoft.co.jp/exchange/mb00000212-612/%E5%8F
%97%E4%BF%A1%E3%83%88%E3%83%AC%E3%82%A4/?
Cmd=contents&Page=1&View=Messages)

Please help! Smile

PS: It was tested and doesn't work in both IE6 and FireFox2 (on
different workstations and OSs).

Archived from group: microsoft>public>exchange>applications
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nevtrik



Joined: 05 Aug 2007
Posts: 2

PostPosted: Wed Jan 31, 2007 6:55 am    Post subject: Re: OWA lost styles and some buttons cannot be pressed Reply with quote

Fixed it with installation of

http://support.microsoft.com/?kbid=924334
http://support.microsoft.com/?kbid=911829

Commonly the problem was in windows updates differences between
backends (all updates applied) and frontend (only SP2 installed)..

On Jan 31, 1:16 pm, nevt...@gmail.com wrote:
> Hello!
>
> We had 2 backends+1 frontend Exchange2003 structure, when suddenly
> frontend server died Razz, so we had to reinstall it from scratch.
>
> After reinstallation (Win2k3+SP1/Exchange2k3+SP2), OWA looks very
> unnormal:
> 1. Login screen looks normal, but after logging in OWA has white
> background (in both left tree and right work zone).
> 2. Button "New" (to compose new mail) doesn't work, also all buttons
> (Send, Save, Add attachment, etc) on reply screen (when I select some
> mail and press "Reply") do not work. I press them and just nothing
> happens.
>
> Btw, I found that only those buttons do not work which should call
> javascript, for example button "New" for compose new mail calls
> javascript:OnNewForm(document.msgViewer.FormType.options[document.msgViewer.FormType.selectedIndex].value);
> and it doesn't work. Same for all buttons which call javascript. But
> for example, button "Check for new mails" works and it doesn't call
> javascript

>
> Please help! Smile
>
> PS: It was tested and doesn't work in both IE6 and FireFox2 (on
> different workstations and OSs).

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