OWA CONSTANTLY CRASHING - PLEASE HELP - URGENT

slpre1 · Joined: 05 Aug 2007 Posts: 2

Hi:

Our OWA server has begun to crash four or five times a day with the error
message:

error 'ASP 0115'

Unexpected error

/exchange/USA/root.asp

A trappable error occurred in an external object. The script cannot continue
running.

There is no recovery from this error other than rebooting the OWA server.

Our roaming users on the other side of the world have to wait a full day for
access.

This needs ugent attention.................

Anyone know why this is happening?

Dave

Archived from group: microsoft>public>exchange>applications

Lee Derbyshire · Joined: 05 Aug 2007 Posts: 10

"slpre1" wrote in message@TK2MSFTNGP10.phx.gbl...
> Hi:
>
> Our OWA server has begun to crash four or five times a day with the error
> message:
>
> error 'ASP 0115'
>
> Unexpected error
>
> /exchange/USA/root.asp
>
> A trappable error occurred in an external object. The script cannot
continue
> running.

Have any of your users been trying Outlook 2003? It sounds like this error
(see the link below) which is starting to appear more and more:

http://support.microsoft.com/default.aspx?kbid=818709

If it is, download and run the CDO hotfix.

Lee.

--
___________________________________

Outlook Web Access for PDA and WAP:
www.leederbyshire.com
email a t leederbyshire d 0 t c 0 m
___________________________________

slpre1 · Joined: 05 Aug 2007 Posts: 2

Lee:

Thanks for the input. I'll check my user database and see if this is the
case and report back when I find out.

Dave

"Lee Derbyshire" wrote in message$fdm2k$1@ID-163854.news.uni-berlin.de...
> "slpre1" wrote in message
> @TK2MSFTNGP10.phx.gbl...
> > Hi:
> >
> > Our OWA server has begun to crash four or five times a day with the
error
> > message:
> >
> > error 'ASP 0115'
> >
> > Unexpected error
> >
> > /exchange/USA/root.asp
> >
> > A trappable error occurred in an external object. The script cannot
> continue
> > running.
>
> Have any of your users been trying Outlook 2003? It sounds like this error
> (see the link below) which is starting to appear more and more:
>
> http://support.microsoft.com/default.aspx?kbid=818709
>
> If it is, download and run the CDO hotfix.
>
> Lee.
>
> --
> ___________________________________
>
> Outlook Web Access for PDA and WAP:
> www.leederbyshire.com
> email a t leederbyshire d 0 t c 0 m
> ___________________________________
>
>