Calendar stops synchronising to Exchange?

Neil Rashbrook · Joined: 05 Aug 2007 Posts: 3

Unfortunately I don't remember the model of the Windows Mobile device in
question, but we're finding that it stops synchronising its calendar to
the Exchange server (SBS 2003 if it's relevant). It's not a general
synchronisation issue because the Inbox is unaffected. Deselecting and
reselecting Calendar in the Exchange server synchronisation options
refreshes the data, but after a while it stops synchronising again. Has
anyone else seen anything like this?

Archived from group: microsoft>public>exchange>mobility

John Oliver, Jr. [MVP] · Joined: 05 Aug 2007 Posts: 823

Any errors? Check the event log on the SBS Server. Is this happening to
other WM5 devices as well?

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner

"Neil Rashbrook" wrote in message @TK2MSFTNGP05.phx.gbl...
> Unfortunately I don't remember the model of the Windows Mobile device in
> question, but we're finding that it stops synchronising its calendar to
> the Exchange server (SBS 2003 if it's relevant). It's not a general
> synchronisation issue because the Inbox is unaffected. Deselecting and
> reselecting Calendar in the Exchange server synchronisation options
> refreshes the data, but after a while it stops synchronising again. Has
> anyone else seen anything like this?

Neil Rashbrook · Joined: 05 Aug 2007 Posts: 3

John Oliver, Jr. [MVP] wrote:

> Any errors? Check the event log on the SBS Server.

No errors as such, but now you mention it there are lots of heartbeat
warnings. The server is behind a D-Link router and I don't think its
timeouts can be configured.

> Is this happening to other WM5 devices as well?

No other WM5 devices to compare with, sorry.

Neil Rashbrook · Joined: 05 Aug 2007 Posts: 3

John Oliver, Jr. [MVP] wrote:

> Any errors?

There's no error code, but I was able to get hold of the device last
week, and I tried deselecting and reselecting the calendar, but when I
tried to synchronise it got about halfway through the calendar and then
it just seemed to ignore the rest.

John Oliver, Jr. [MVP] · Joined: 05 Aug 2007 Posts: 823

Try a Hard reset on the device. I have seen this issue before and a good
hard reset fixed it.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner

"Neil Rashbrook" wrote in message %23IFIHA.3548@TK2MSFTNGP06.phx.gbl...
> John Oliver, Jr. [MVP] wrote:
>
>> Any errors?
>
> There's no error code, but I was able to get hold of the device last week,
> and I tried deselecting and reselecting the calendar, but when I tried to
> synchronise it got about halfway through the calendar and then it just
> seemed to ignore the rest.

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