Large file sent seems to have screwed up exchange

Doug Sanders · Joined: 23 Feb 2008 Posts: 6

Hope someone can help with this.

I have a remote client; 6 hour drive away; who has tried to send a 11
megabyte .wav file as an attachment. It did not reach it's intended
recipient, so it was sent again.

Now exchange is running slow and various error messages are being received.
Some are from the different recipient's server rejecting other emails.

Before I make the drive out to the client, i need some help on what may be
going on. I suspect the server is continueing to try to send the large
email and is bogging everything down.

Since I've never had problems with Exchange 2000 before, I'm not sure where
I start to purge the failed emailed messages.

Thanks,

Doug Sanders

Archived from group: microsoft>public>exchange2000>admin

John Oliver, Jr. [MVP] · Joined: 05 Aug 2007 Posts: 823

Does the email show in your Exchange 2000 SMTP VS Queue? What are the error
messages?

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner

"Doug Sanders" wrote in message @corp.supernews.com...
> Hope someone can help with this.
>
> I have a remote client; 6 hour drive away; who has tried to send a 11
> megabyte .wav file as an attachment. It did not reach it's intended
> recipient, so it was sent again.
>
> Now exchange is running slow and various error messages are being
> received.
> Some are from the different recipient's server rejecting other emails.
>
> Before I make the drive out to the client, i need some help on what may be
> going on. I suspect the server is continueing to try to send the large
> email and is bogging everything down.
>
> Since I've never had problems with Exchange 2000 before, I'm not sure
> where
> I start to purge the failed emailed messages.
>
> Thanks,
>
> Doug Sanders
>
>

Doug Sanders · Joined: 23 Feb 2008 Posts: 6

I haven't been on the site yet. That will be Monday morning.

I'm trying to find out what to expect.

I did have a local user look at the event logs, but they were all blank,
nothing logged.

Doug

"John Oliver, Jr. [MVP]" wrote in message@TK2MSFTNGP05.phx.gbl...
> Does the email show in your Exchange 2000 SMTP VS Queue? What are the
error
> messages?
>
> --
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2008
> Microsoft Certified Partner
>
>
> "Doug Sanders" wrote in message
> @corp.supernews.com...
> > Hope someone can help with this.
> >
> > I have a remote client; 6 hour drive away; who has tried to send a 11
> > megabyte .wav file as an attachment. It did not reach it's intended
> > recipient, so it was sent again.
> >
> > Now exchange is running slow and various error messages are being
> > received.
> > Some are from the different recipient's server rejecting other emails.
> >
> > Before I make the drive out to the client, i need some help on what may
be
> > going on. I suspect the server is continueing to try to send the large
> > email and is bogging everything down.
> >
> > Since I've never had problems with Exchange 2000 before, I'm not sure
> > where
> > I start to purge the failed emailed messages.
> >
> > Thanks,
> >
> > Doug Sanders
> >
> >
>
>

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 875

Doug Sanders wrote:
> I haven't been on the site yet. That will be Monday morning.
>
> I'm trying to find out what to expect.
>
> I did have a local user look at the event logs, but they were all
> blank, nothing logged.
>
> Doug

You'll need to look and see if the offending message is still there. If the
event logs are truly *blank* then there are some Windows problems. You'll
need to make sure all your services are running, etc.

Don't you have remote access to this server? Seems silly to drive that far
for something like this! Do a Webex or similar if you don't have RD access.
>
>
> "John Oliver, Jr. [MVP]" wrote in message
> @TK2MSFTNGP05.phx.gbl...
>> Does the email show in your Exchange 2000 SMTP VS Queue? What are
>> the error messages?
>>
>> --
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2008
>> Microsoft Certified Partner
>>
>>
>> "Doug Sanders" wrote in message
>> @corp.supernews.com...
>>> Hope someone can help with this.
>>>
>>> I have a remote client; 6 hour drive away; who has tried to send a
>>> 11 megabyte .wav file as an attachment. It did not reach it's
>>> intended recipient, so it was sent again.
>>>
>>> Now exchange is running slow and various error messages are being
>>> received.
>>> Some are from the different recipient's server rejecting other
>>> emails.
>>>
>>> Before I make the drive out to the client, i need some help on what
>>> may be going on. I suspect the server is continueing to try to
>>> send the large email and is bogging everything down.
>>>
>>> Since I've never had problems with Exchange 2000 before, I'm not
>>> sure where
>>> I start to purge the failed emailed messages.
>>>
>>> Thanks,
>>>
>>> Doug Sanders

Doug Sanders · Joined: 23 Feb 2008 Posts: 6

Thanks for the input.

Since I have never had any problems like this with Exchange before, where is
the 'offending message' to be found? In the senders mailbox?

I inherited this client and haven't needed to to do remote access before.
Things have changed and I'll have to get it setup.

Doug

"Lanwench [MVP - Exchange]"
wrote in message@TK2MSFTNGP04.phx.gbl...
> Doug Sanders wrote:
> > I haven't been on the site yet. That will be Monday morning.
> >
> > I'm trying to find out what to expect.
> >
> > I did have a local user look at the event logs, but they were all
> > blank, nothing logged.
> >
> > Doug
>
> You'll need to look and see if the offending message is still there. If
the
> event logs are truly *blank* then there are some Windows problems. You'll
> need to make sure all your services are running, etc.
>
> Don't you have remote access to this server? Seems silly to drive that far
> for something like this! Do a Webex or similar if you don't have RD
access.
> >
> >
> > "John Oliver, Jr. [MVP]" wrote in message
> > @TK2MSFTNGP05.phx.gbl...
> >> Does the email show in your Exchange 2000 SMTP VS Queue? What are
> >> the error messages?
> >>
> >> --
> >> John Oliver, Jr
> >> MCSE, MCT, CCNA
> >> Exchange MVP 2008
> >> Microsoft Certified Partner
> >>
> >>
> >> "Doug Sanders" wrote in message
> >> @corp.supernews.com...
> >>> Hope someone can help with this.
> >>>
> >>> I have a remote client; 6 hour drive away; who has tried to send a
> >>> 11 megabyte .wav file as an attachment. It did not reach it's
> >>> intended recipient, so it was sent again.
> >>>
> >>> Now exchange is running slow and various error messages are being
> >>> received.
> >>> Some are from the different recipient's server rejecting other
> >>> emails.
> >>>
> >>> Before I make the drive out to the client, i need some help on what
> >>> may be going on. I suspect the server is continueing to try to
> >>> send the large email and is bogging everything down.
> >>>
> >>> Since I've never had problems with Exchange 2000 before, I'm not
> >>> sure where
> >>> I start to purge the failed emailed messages.
> >>>
> >>> Thanks,
> >>>
> >>> Doug Sanders
>
>
>

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 875

Doug Sanders wrote:
> Thanks for the input.
>
> Since I have never had any problems like this with Exchange before,
> where is the 'offending message' to be found? In the senders mailbox?

No - in the queues.
>
> I inherited this client and haven't needed to to do remote access
> before. Things have changed and I'll have to get it setup.

Indeed. Remote desktop is one built-in way to go....install TS in admin mode
on the server and permit access from your own public IP via TCP 3389.
>
> Doug
>
>
> "Lanwench [MVP - Exchange]"
> wrote in
> message @TK2MSFTNGP04.phx.gbl...
>> Doug Sanders wrote:
>>> I haven't been on the site yet. That will be Monday morning.
>>>
>>> I'm trying to find out what to expect.
>>>
>>> I did have a local user look at the event logs, but they were all
>>> blank, nothing logged.
>>>
>>> Doug
>>
>> You'll need to look and see if the offending message is still there.
>> If the event logs are truly *blank* then there are some Windows
>> problems. You'll need to make sure all your services are running,
>> etc.
>>
>> Don't you have remote access to this server? Seems silly to drive
>> that far for something like this! Do a Webex or similar if you don't
>> have RD access.
>>>
>>>
>>> "John Oliver, Jr. [MVP]" wrote in message
>>> @TK2MSFTNGP05.phx.gbl...
>>>> Does the email show in your Exchange 2000 SMTP VS Queue? What are
>>>> the error messages?
>>>>
>>>> --
>>>> John Oliver, Jr
>>>> MCSE, MCT, CCNA
>>>> Exchange MVP 2008
>>>> Microsoft Certified Partner
>>>>
>>>>
>>>> "Doug Sanders" wrote in message
>>>> @corp.supernews.com...
>>>>> Hope someone can help with this.
>>>>>
>>>>> I have a remote client; 6 hour drive away; who has tried to send a
>>>>> 11 megabyte .wav file as an attachment. It did not reach it's
>>>>> intended recipient, so it was sent again.
>>>>>
>>>>> Now exchange is running slow and various error messages are being
>>>>> received.
>>>>> Some are from the different recipient's server rejecting other
>>>>> emails.
>>>>>
>>>>> Before I make the drive out to the client, i need some help on
>>>>> what may be going on. I suspect the server is continueing to try
>>>>> to send the large email and is bogging everything down.
>>>>>
>>>>> Since I've never had problems with Exchange 2000 before, I'm not
>>>>> sure where
>>>>> I start to purge the failed emailed messages.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Doug Sanders

Doug Sanders · Joined: 23 Feb 2008 Posts: 6

Thanks for the help, I'll let you know how it went on Tuesday.

Doug

"Lanwench [MVP - Exchange]"
wrote in message@TK2MSFTNGP04.phx.gbl...
> Doug Sanders wrote:
> > Thanks for the input.
> >
> > Since I have never had any problems like this with Exchange before,
> > where is the 'offending message' to be found? In the senders mailbox?
>
> No - in the queues.
> >
> > I inherited this client and haven't needed to to do remote access
> > before. Things have changed and I'll have to get it setup.
>
> Indeed. Remote desktop is one built-in way to go....install TS in admin
mode
> on the server and permit access from your own public IP via TCP 3389.
> >
> > Doug
> >
> >
> > "Lanwench [MVP - Exchange]"
> > wrote in
> > message @TK2MSFTNGP04.phx.gbl...
> >> Doug Sanders wrote:
> >>> I haven't been on the site yet. That will be Monday morning.
> >>>
> >>> I'm trying to find out what to expect.
> >>>
> >>> I did have a local user look at the event logs, but they were all
> >>> blank, nothing logged.
> >>>
> >>> Doug
> >>
> >> You'll need to look and see if the offending message is still there.
> >> If the event logs are truly *blank* then there are some Windows
> >> problems. You'll need to make sure all your services are running,
> >> etc.
> >>
> >> Don't you have remote access to this server? Seems silly to drive
> >> that far for something like this! Do a Webex or similar if you don't
> >> have RD access.
> >>>
> >>>
> >>> "John Oliver, Jr. [MVP]" wrote in message
> >>> @TK2MSFTNGP05.phx.gbl...
> >>>> Does the email show in your Exchange 2000 SMTP VS Queue? What are
> >>>> the error messages?
> >>>>
> >>>> --
> >>>> John Oliver, Jr
> >>>> MCSE, MCT, CCNA
> >>>> Exchange MVP 2008
> >>>> Microsoft Certified Partner
> >>>>
> >>>>
> >>>> "Doug Sanders" wrote in message
> >>>> @corp.supernews.com...
> >>>>> Hope someone can help with this.
> >>>>>
> >>>>> I have a remote client; 6 hour drive away; who has tried to send a
> >>>>> 11 megabyte .wav file as an attachment. It did not reach it's
> >>>>> intended recipient, so it was sent again.
> >>>>>
> >>>>> Now exchange is running slow and various error messages are being
> >>>>> received.
> >>>>> Some are from the different recipient's server rejecting other
> >>>>> emails.
> >>>>>
> >>>>> Before I make the drive out to the client, i need some help on
> >>>>> what may be going on. I suspect the server is continueing to try
> >>>>> to send the large email and is bogging everything down.
> >>>>>
> >>>>> Since I've never had problems with Exchange 2000 before, I'm not
> >>>>> sure where
> >>>>> I start to purge the failed emailed messages.
> >>>>>
> >>>>> Thanks,
> >>>>>
> >>>>> Doug Sanders
>
>
>

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 875

Doug Sanders wrote:
> Thanks for the help, I'll let you know how it went on Tuesday.
>
> Doug

Best o' luck....

>
>
> "Lanwench [MVP - Exchange]"
> wrote in
> message @TK2MSFTNGP04.phx.gbl...
>> Doug Sanders wrote:
>>> Thanks for the input.
>>>
>>> Since I have never had any problems like this with Exchange before,
>>> where is the 'offending message' to be found? In the senders
>>> mailbox?
>>
>> No - in the queues.
>>>
>>> I inherited this client and haven't needed to to do remote access
>>> before. Things have changed and I'll have to get it setup.
>>
>> Indeed. Remote desktop is one built-in way to go....install TS in
>> admin mode on the server and permit access from your own public IP
>> via TCP 3389.
>>>
>>> Doug
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>>> wrote in
>>> message @TK2MSFTNGP04.phx.gbl...
>>>> Doug Sanders wrote:
>>>>> I haven't been on the site yet. That will be Monday morning.
>>>>>
>>>>> I'm trying to find out what to expect.
>>>>>
>>>>> I did have a local user look at the event logs, but they were all
>>>>> blank, nothing logged.
>>>>>
>>>>> Doug
>>>>
>>>> You'll need to look and see if the offending message is still
>>>> there. If the event logs are truly *blank* then there are some
>>>> Windows problems. You'll need to make sure all your services are
>>>> running, etc.
>>>>
>>>> Don't you have remote access to this server? Seems silly to drive
>>>> that far for something like this! Do a Webex or similar if you
>>>> don't have RD access.
>>>>>
>>>>>
>>>>> "John Oliver, Jr. [MVP]" wrote in message
>>>>> @TK2MSFTNGP05.phx.gbl...
>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue? What
>>>>>> are the error messages?
>>>>>>
>>>>>> --
>>>>>> John Oliver, Jr
>>>>>> MCSE, MCT, CCNA
>>>>>> Exchange MVP 2008
>>>>>> Microsoft Certified Partner
>>>>>>
>>>>>>
>>>>>> "Doug Sanders" wrote in message
>>>>>> @corp.supernews.com...
>>>>>>> Hope someone can help with this.
>>>>>>>
>>>>>>> I have a remote client; 6 hour drive away; who has tried to
>>>>>>> send a 11 megabyte .wav file as an attachment. It did not
>>>>>>> reach it's intended recipient, so it was sent again.
>>>>>>>
>>>>>>> Now exchange is running slow and various error messages are
>>>>>>> being received.
>>>>>>> Some are from the different recipient's server rejecting other
>>>>>>> emails.
>>>>>>>
>>>>>>> Before I make the drive out to the client, i need some help on
>>>>>>> what may be going on. I suspect the server is continueing to
>>>>>>> try to send the large email and is bogging everything down.
>>>>>>>
>>>>>>> Since I've never had problems with Exchange 2000 before, I'm not
>>>>>>> sure where
>>>>>>> I start to purge the failed emailed messages.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Doug Sanders

Doug Sanders · Joined: 23 Feb 2008 Posts: 6

Thanks to all.

Cleared the queues, compressed the databases, rebooted the server and all
seems to be working.

Re-instructed everyone to keep emails and attachments under 2 megabytes.
Management being the biggest offender.

Thanks again,

Doug

"Lanwench [MVP - Exchange]"
wrote in message$8dIHA.5620@TK2MSFTNGP04.phx.gbl...
> Doug Sanders wrote:
> > Thanks for the help, I'll let you know how it went on Tuesday.
> >
> > Doug
>
> Best o' luck....
>
> >
> >
> > "Lanwench [MVP - Exchange]"
> > wrote in
> > message @TK2MSFTNGP04.phx.gbl...
> >> Doug Sanders wrote:
> >>> Thanks for the input.
> >>>
> >>> Since I have never had any problems like this with Exchange before,
> >>> where is the 'offending message' to be found? In the senders
> >>> mailbox?
> >>
> >> No - in the queues.
> >>>
> >>> I inherited this client and haven't needed to to do remote access
> >>> before. Things have changed and I'll have to get it setup.
> >>
> >> Indeed. Remote desktop is one built-in way to go....install TS in
> >> admin mode on the server and permit access from your own public IP
> >> via TCP 3389.
> >>>
> >>> Doug
> >>>
> >>>
> >>> "Lanwench [MVP - Exchange]"
> >>> wrote in
> >>> message @TK2MSFTNGP04.phx.gbl...
> >>>> Doug Sanders wrote:
> >>>>> I haven't been on the site yet. That will be Monday morning.
> >>>>>
> >>>>> I'm trying to find out what to expect.
> >>>>>
> >>>>> I did have a local user look at the event logs, but they were all
> >>>>> blank, nothing logged.
> >>>>>
> >>>>> Doug
> >>>>
> >>>> You'll need to look and see if the offending message is still
> >>>> there. If the event logs are truly *blank* then there are some
> >>>> Windows problems. You'll need to make sure all your services are
> >>>> running, etc.
> >>>>
> >>>> Don't you have remote access to this server? Seems silly to drive
> >>>> that far for something like this! Do a Webex or similar if you
> >>>> don't have RD access.
> >>>>>
> >>>>>
> >>>>> "John Oliver, Jr. [MVP]" wrote in message
> >>>>> @TK2MSFTNGP05.phx.gbl...
> >>>>>> Does the email show in your Exchange 2000 SMTP VS Queue? What
> >>>>>> are the error messages?
> >>>>>>
> >>>>>> --
> >>>>>> John Oliver, Jr
> >>>>>> MCSE, MCT, CCNA
> >>>>>> Exchange MVP 2008
> >>>>>> Microsoft Certified Partner
> >>>>>>
> >>>>>>
> >>>>>> "Doug Sanders" wrote in message
> >>>>>> @corp.supernews.com...
> >>>>>>> Hope someone can help with this.
> >>>>>>>
> >>>>>>> I have a remote client; 6 hour drive away; who has tried to
> >>>>>>> send a 11 megabyte .wav file as an attachment. It did not
> >>>>>>> reach it's intended recipient, so it was sent again.
> >>>>>>>
> >>>>>>> Now exchange is running slow and various error messages are
> >>>>>>> being received.
> >>>>>>> Some are from the different recipient's server rejecting other
> >>>>>>> emails.
> >>>>>>>
> >>>>>>> Before I make the drive out to the client, i need some help on
> >>>>>>> what may be going on. I suspect the server is continueing to
> >>>>>>> try to send the large email and is bogging everything down.
> >>>>>>>
> >>>>>>> Since I've never had problems with Exchange 2000 before, I'm not
> >>>>>>> sure where
> >>>>>>> I start to purge the failed emailed messages.
> >>>>>>>
> >>>>>>> Thanks,
> >>>>>>>
> >>>>>>> Doug Sanders
>
>
>

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 875

Doug Sanders wrote:
> Thanks to all.
>
> Cleared the queues, compressed the databases

Oh - you really don't want or need to do that ...it's not meant for regular
admin use.

> , rebooted the server and
> all seems to be working.
>
> Re-instructed everyone to keep emails and attachments under 2
> megabytes.

That's pretty tiny- I'd do at least 5, even with a very slow pipe. Remember,
there's a lot of 'padding' on your attachments when they finally go through
the server. And, you should be enforcing this on the server rather than
relying on the honor system.

> Management being the biggest offender.

Of course.
>
> Thanks again,
>
> Doug
>
>
> "Lanwench [MVP - Exchange]"
> wrote in
> message $8dIHA.5620@TK2MSFTNGP04.phx.gbl...
>> Doug Sanders wrote:
>>> Thanks for the help, I'll let you know how it went on Tuesday.
>>>
>>> Doug
>>
>> Best o' luck....
>>
>>>
>>>
>>> "Lanwench [MVP - Exchange]"
>>> wrote in
>>> message @TK2MSFTNGP04.phx.gbl...
>>>> Doug Sanders wrote:
>>>>> Thanks for the input.
>>>>>
>>>>> Since I have never had any problems like this with Exchange
>>>>> before, where is the 'offending message' to be found? In the
>>>>> senders mailbox?
>>>>
>>>> No - in the queues.
>>>>>
>>>>> I inherited this client and haven't needed to to do remote access
>>>>> before. Things have changed and I'll have to get it setup.
>>>>
>>>> Indeed. Remote desktop is one built-in way to go....install TS in
>>>> admin mode on the server and permit access from your own public IP
>>>> via TCP 3389.
>>>>>
>>>>> Doug
>>>>>
>>>>>
>>>>> "Lanwench [MVP - Exchange]"
>>>>> wrote
>>>>> in message @TK2MSFTNGP04.phx.gbl...
>>>>>> Doug Sanders wrote:
>>>>>>> I haven't been on the site yet. That will be Monday morning.
>>>>>>>
>>>>>>> I'm trying to find out what to expect.
>>>>>>>
>>>>>>> I did have a local user look at the event logs, but they were
>>>>>>> all blank, nothing logged.
>>>>>>>
>>>>>>> Doug
>>>>>>
>>>>>> You'll need to look and see if the offending message is still
>>>>>> there. If the event logs are truly *blank* then there are some
>>>>>> Windows problems. You'll need to make sure all your services are
>>>>>> running, etc.
>>>>>>
>>>>>> Don't you have remote access to this server? Seems silly to drive
>>>>>> that far for something like this! Do a Webex or similar if you
>>>>>> don't have RD access.
>>>>>>>
>>>>>>>
>>>>>>> "John Oliver, Jr. [MVP]" wrote in
>>>>>>> message @TK2MSFTNGP05.phx.gbl...
>>>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue? What
>>>>>>>> are the error messages?
>>>>>>>>
>>>>>>>> --
>>>>>>>> John Oliver, Jr
>>>>>>>> MCSE, MCT, CCNA
>>>>>>>> Exchange MVP 2008
>>>>>>>> Microsoft Certified Partner
>>>>>>>>
>>>>>>>>
>>>>>>>> "Doug Sanders" wrote in message
>>>>>>>> @corp.supernews.com...
>>>>>>>>> Hope someone can help with this.
>>>>>>>>>
>>>>>>>>> I have a remote client; 6 hour drive away; who has tried to
>>>>>>>>> send a 11 megabyte .wav file as an attachment. It did not
>>>>>>>>> reach it's intended recipient, so it was sent again.
>>>>>>>>>
>>>>>>>>> Now exchange is running slow and various error messages are
>>>>>>>>> being received.
>>>>>>>>> Some are from the different recipient's server rejecting other
>>>>>>>>> emails.
>>>>>>>>>
>>>>>>>>> Before I make the drive out to the client, i need some help on
>>>>>>>>> what may be going on. I suspect the server is continueing to
>>>>>>>>> try to send the large email and is bogging everything down.
>>>>>>>>>
>>>>>>>>> Since I've never had problems with Exchange 2000 before, I'm
>>>>>>>>> not sure where
>>>>>>>>> I start to purge the failed emailed messages.
>>>>>>>>>
>>>>>>>>> Thanks,
>>>>>>>>>
>>>>>>>>> Doug Sanders

Doug Sanders · Joined: 23 Feb 2008 Posts: 6

I'll adjust the size the next time I'm out there.

Thanks,
Doug

"Lanwench [MVP - Exchange]"
wrote in message
news:%236PV%23kYeIHA.4684@TK2MSFTNGP06.phx.gbl...
> Doug Sanders wrote:
> > Thanks to all.
> >
> > Cleared the queues, compressed the databases
>
> Oh - you really don't want or need to do that ...it's not meant for
regular
> admin use.
>
> > , rebooted the server and
> > all seems to be working.
> >
> > Re-instructed everyone to keep emails and attachments under 2
> > megabytes.
>
> That's pretty tiny- I'd do at least 5, even with a very slow pipe.
Remember,
> there's a lot of 'padding' on your attachments when they finally go
through
> the server. And, you should be enforcing this on the server rather than
> relying on the honor system.
>
> > Management being the biggest offender.
>
>
> Of course.
> >
> > Thanks again,
> >
> > Doug
> >
> >
> > "Lanwench [MVP - Exchange]"
> > wrote in
> > message $8dIHA.5620@TK2MSFTNGP04.phx.gbl...
> >> Doug Sanders wrote:
> >>> Thanks for the help, I'll let you know how it went on Tuesday.
> >>>
> >>> Doug
> >>
> >> Best o' luck....
> >>
> >>>
> >>>
> >>> "Lanwench [MVP - Exchange]"
> >>> wrote in
> >>> message @TK2MSFTNGP04.phx.gbl...
> >>>> Doug Sanders wrote:
> >>>>> Thanks for the input.
> >>>>>
> >>>>> Since I have never had any problems like this with Exchange
> >>>>> before, where is the 'offending message' to be found? In the
> >>>>> senders mailbox?
> >>>>
> >>>> No - in the queues.
> >>>>>
> >>>>> I inherited this client and haven't needed to to do remote access
> >>>>> before. Things have changed and I'll have to get it setup.
> >>>>
> >>>> Indeed. Remote desktop is one built-in way to go....install TS in
> >>>> admin mode on the server and permit access from your own public IP
> >>>> via TCP 3389.
> >>>>>
> >>>>> Doug
> >>>>>
> >>>>>
> >>>>> "Lanwench [MVP - Exchange]"
> >>>>> wrote
> >>>>> in message @TK2MSFTNGP04.phx.gbl...
> >>>>>> Doug Sanders wrote:
> >>>>>>> I haven't been on the site yet. That will be Monday morning.
> >>>>>>>
> >>>>>>> I'm trying to find out what to expect.
> >>>>>>>
> >>>>>>> I did have a local user look at the event logs, but they were
> >>>>>>> all blank, nothing logged.
> >>>>>>>
> >>>>>>> Doug
> >>>>>>
> >>>>>> You'll need to look and see if the offending message is still
> >>>>>> there. If the event logs are truly *blank* then there are some
> >>>>>> Windows problems. You'll need to make sure all your services are
> >>>>>> running, etc.
> >>>>>>
> >>>>>> Don't you have remote access to this server? Seems silly to drive
> >>>>>> that far for something like this! Do a Webex or similar if you
> >>>>>> don't have RD access.
> >>>>>>>
> >>>>>>>
> >>>>>>> "John Oliver, Jr. [MVP]" wrote in
> >>>>>>> message @TK2MSFTNGP05.phx.gbl...
> >>>>>>>> Does the email show in your Exchange 2000 SMTP VS Queue? What
> >>>>>>>> are the error messages?
> >>>>>>>>
> >>>>>>>> --
> >>>>>>>> John Oliver, Jr
> >>>>>>>> MCSE, MCT, CCNA
> >>>>>>>> Exchange MVP 2008
> >>>>>>>> Microsoft Certified Partner
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> "Doug Sanders" wrote in message
> >>>>>>>> @corp.supernews.com...
> >>>>>>>>> Hope someone can help with this.
> >>>>>>>>>
> >>>>>>>>> I have a remote client; 6 hour drive away; who has tried to
> >>>>>>>>> send a 11 megabyte .wav file as an attachment. It did not
> >>>>>>>>> reach it's intended recipient, so it was sent again.
> >>>>>>>>>
> >>>>>>>>> Now exchange is running slow and various error messages are
> >>>>>>>>> being received.
> >>>>>>>>> Some are from the different recipient's server rejecting other
> >>>>>>>>> emails.
> >>>>>>>>>
> >>>>>>>>> Before I make the drive out to the client, i need some help on
> >>>>>>>>> what may be going on. I suspect the server is continueing to
> >>>>>>>>> try to send the large email and is bogging everything down.
> >>>>>>>>>
> >>>>>>>>> Since I've never had problems with Exchange 2000 before, I'm
> >>>>>>>>> not sure where
> >>>>>>>>> I start to purge the failed emailed messages.
> >>>>>>>>>
> >>>>>>>>> Thanks,
> >>>>>>>>>
> >>>>>>>>> Doug Sanders
>
>
>

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