Is it safe to use "remove exchange attributes" on a new user

Alan · Joined: 05 Aug 2007 Posts: 16

Hello,

One of our HelpDesk staff created a few users and managed to give them
a "phantom" mailbox. The user's AD properties has the Exchange tabs
but nothing in them can be modified. Also, their mailboxes aren't
listed in the GAL or the Private Info Store on the server.

The only option in Exchange tasks for each of the new users is "remove
exchange attributes" - is that safe to use in this case or should we
just delete and recreate the new users?

I'm paranoid and have visions of restoring AD!

Thanks,

- Alan.

Archived from group: microsoft>public>exchange2000>active>directory>integration

Alan · Joined: 05 Aug 2007 Posts: 16

Sorry, wrong group!

On Aug 13, 12:24 pm, Alan wrote:
> Hello,
>
> One of our HelpDesk staff created a few users and managed to give them
> a "phantom" mailbox. The user's AD properties has the Exchange tabs
> but nothing in them can be modified. Also, their mailboxes aren't
> listed in the GAL or the Private Info Store on the server.
>
> The only option in Exchange tasks for each of the new users is "remove
> exchange attributes" - is that safe to use in this case or should we
> just delete and recreate the new users?
>
> I'm paranoid and have visions of restoring AD!
>
> Thanks,
>
> - Alan.

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