HTTP Virtual server Instance Failing

Nitika Gupta · Joined: 05 Aug 2007 Posts: 6

I have added a new node to an existing Exchange cluster.
Configuration: Windows server 2003 SP2, Exchange 2003 Enterprise SP2.

Issue: HTTP virtual server instance faling, WWW service is not started, IIS
shows default website stopped.

I start the WWW service manually, start the wesbite manually and then try to
briing HTTP virtual server Instance online. It fails and the service and the
website again stops.
No Event Ids generated pointing to the cause.

It was a 4 node cluster where 2 new nodes were being added. One as active
and one as passive.
I'm configuring the active node at this momemt on which HTTP virtual server
instance is not coming online.

Thanks and Regards,
Nitika

Archived from group: microsoft>public>exchange>clustering

Oliver Moazzezi [MVP] · Joined: 02 Oct 2007 Posts: 583

So this is an A/A/P/P cluster? You say one of the new nodes you've added is
active, so you are running 2 EVS' correct?

You may have a corrupt DS2MB key (Directory Services to MetaBase).

What are the Event Logs generating? and again can you confirm this is a
second EVS within the cluster and the original has no issues.

Oliver

Nitika Gupta · Joined: 05 Aug 2007 Posts: 6

Hi Oliver,
It was initialy a 4 node4 cluster: A/A/A/P. Now we are adding two more nodes
to it : A/P
This would make it 6 node cluster: 4 A / 2 P
The 5th node that I'm talking about is the one we are adding as active node.
This would be forth Virtual server. I already have 3 running succesuflly.

No event ID that can oint this failure.

Thanks,
Nitika

"Oliver Moazzezi [MVP]" wrote:

> So this is an A/A/P/P cluster? You say one of the new nodes you've added is
> active, so you are running 2 EVS' correct?
>
> You may have a corrupt DS2MB key (Directory Services to MetaBase).
>
> What are the Event Logs generating? and again can you confirm this is a
> second EVS within the cluster and the original has no issues.
>
> Oliver
>
>
>
>

Oliver Moazzezi [MVP] · Joined: 02 Oct 2007 Posts: 583

Hi,

Ok understood.

If the HTTP virtual server is failing it could very well be the DS2MB key
that is the issue. You can delete it using Metabase Explorer and it will be
rebuilt when you next bring the EVS online, alternatively you can enter this
regkey

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMU\Parameters

Value Name: VerifyConsistency
Data Type: REG_WORD
Radix: Hexidecimal
Data Value: 1

Reboot.

Note, this key will rebuild the metabase everytime, so you may want to
remove it after you've implemented it, whether it fixes your issue or not.
No harm will come from having this key.

I do find it very strange there is absolutely nothing in the Event Logs -
makes it very hard to help you, is it only this node that has issues with
this EVS?

If you have no further information you may benefit from calling PSS.

Oliver

Nitika Gupta · Joined: 05 Aug 2007 Posts: 6

Hi Oliver,

Recreating metabase didn't help.

The only event Ids generated are:

Event Type: Error
Event Source: ClusSvc
Event Category: Failover Mgr
Event ID: 1069
Date: 1/1/2008
Time: 1:43:10 PM
User: N/A
Computer: ASHKG305
Description:
Cluster resource 'Exchange HTTP Virtual Server Instance 103 (ASHKGEX4)' in
Resource Group 'Exch2k3 Virtual Server 4' failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 1/1/2008
Time: 1:43:10 PM
User: ASIA\as_cn_es_cluster
Computer: ASHKG305
Description:
The World Wide Web Publishing Service service was successfully sent a stop
control.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: MSExchangeCluster
Event Category: Services
Event ID: 1005
Date: 1/1/2008
Time: 1:43:10 PM
User: N/A
Computer: ASHKG305
Description:
Exchange HTTP Virtual Server Instance 103 (ASHKGEX4): The IsAlive check for
this resource failed.

For more information, click http://www.microsoft.com/contentredirect.asp.
Data:
0000: 46 27 00 00 F'..

Brgds,
Nitika

"Oliver Moazzezi [MVP]" wrote:

> Hi,
>
> Ok understood.
>
> If the HTTP virtual server is failing it could very well be the DS2MB key
> that is the issue. You can delete it using Metabase Explorer and it will be
> rebuilt when you next bring the EVS online, alternatively you can enter this
> regkey
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMU\ParameterÂs
>
>
> Value Name: VerifyConsistency
> Data Type: REG_WORD
> Radix: Hexidecimal
> Data Value: 1
>
>
> Reboot.
>
> Note, this key will rebuild the metabase everytime, so you may want to
> remove it after you've implemented it, whether it fixes your issue or not.
> No harm will come from having this key.
>
> I do find it very strange there is absolutely nothing in the Event Logs -
> makes it very hard to help you, is it only this node that has issues with
> this EVS?
>
> If you have no further information you may benefit from calling PSS.
>
> Oliver
>
>
>

Oliver Moazzezi [MVP] · Joined: 02 Oct 2007 Posts: 583

Hi Nitika,

Without unistalling Exchange and IIS and then re-installing again, I can't
offer anymore advice - I would call PSS

Oliver

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