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Exchange Forwarding but not keeping local copy

 
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Joe



Joined: 05 Aug 2007
Posts: 5

PostPosted: Mon Jan 28, 2008 8:58 pm    Post subject: Exchange Forwarding but not keeping local copy Reply with quote

Greetings,

I've got a sort of strange problem. I have a user whose email is set up to
forward a copy to a Gmail account that he checks from his iPhone. Most of the
time it works flawlessly, but a couple of times a month it will forward the mail
to Gmail but it never shows up in his local Outlook program. This has happened
with different senders at different times, so there's very little in the way of
a pattern to look at.

Any ideas?

Joe

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Michael Dragone



Joined: 05 Aug 2007
Posts: 121

PostPosted: Tue Jan 29, 2008 12:56 am    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

How did you set up the forwarding initially?

"Joe" wrote in message %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
> Greetings,
>
> I've got a sort of strange problem. I have a user whose email is set up
> to forward a copy to a Gmail account that he checks from his iPhone. Most
> of the time it works flawlessly, but a couple of times a month it will
> forward the mail to Gmail but it never shows up in his local Outlook
> program. This has happened with different senders at different times, so
> there's very little in the way of a pattern to look at.
>
> Any ideas?
>
> Joe
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Joe



Joined: 05 Aug 2007
Posts: 5

PostPosted: Tue Jan 29, 2008 8:58 pm    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

Please forgive me if I don't use all the correct terminology, as I'm not a heavy
Exchange person.

That said...

I added the gmail account address to the directory, and then went into the
person's account profile and set Exchange to forward a copy to the external
address. If that wording to just to vague, let me know and I'll go back and
write down step by step what I did.

Joe

"Michael Dragone" wrote in message @microsoft.com...
> How did you set up the forwarding initially?
>
> "Joe" wrote in message
> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>> Greetings,
>>
>> I've got a sort of strange problem. I have a user whose email is set up to
>> forward a copy to a Gmail account that he checks from his iPhone. Most of
>> the time it works flawlessly, but a couple of times a month it will forward
>> the mail to Gmail but it never shows up in his local Outlook program. This
>> has happened with different senders at different times, so there's very
>> little in the way of a pattern to look at.
>>
>> Any ideas?
>>
>> Joe
>
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Michael Dragone



Joined: 05 Aug 2007
Posts: 121

PostPosted: Wed Jan 30, 2008 12:45 am    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

As Lanwench said in another reply, check the message tracking logs for one
of the messages that have gone misssing.
Any chance this executive has an assistant who might have accessed his Inbox
and moved/deleted the message(s)?

"Joe" wrote in message @TK2MSFTNGP04.phx.gbl...
> Please forgive me if I don't use all the correct terminology, as I'm not a
> heavy Exchange person.
>
> That said...
>
> I added the gmail account address to the directory, and then went into
> the person's account profile and set Exchange to forward a copy to the
> external address. If that wording to just to vague, let me know and I'll
> go back and write down step by step what I did.
>
> Joe
>
> "Michael Dragone" wrote in message
> @microsoft.com...
>> How did you set up the forwarding initially?
>>
>> "Joe" wrote in message
>> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>>> Greetings,
>>>
>>> I've got a sort of strange problem. I have a user whose email is set up
>>> to forward a copy to a Gmail account that he checks from his iPhone.
>>> Most of the time it works flawlessly, but a couple of times a month it
>>> will forward the mail to Gmail but it never shows up in his local
>>> Outlook program. This has happened with different senders at different
>>> times, so there's very little in the way of a pattern to look at.
>>>
>>> Any ideas?
>>>
>>> Joe
>>
>
>
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Joe



Joined: 05 Aug 2007
Posts: 5

PostPosted: Wed Jan 30, 2008 8:35 pm    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

This is going to further show my ignorance of Exchange 2003. Where does one
find the message tracking logs?

I can't look anything up for anything that has gone missing in the past, because
it never made it to his Outlook, and he deletes the messages from Gmail each
day. I can, however, get him to let me know the next time that it happens and
to NOT delete the one that shows up on Gmail, so that I can look at the headers.
I'm making an assumption here that the message number is how I'd find it in the
logs, yes?

As for him getting an assistant... I've suggested it a number of times, but he
sees it as more of a cost than an asset. Being that he's the President of the
company, I can only push so far... though I keep pushing. So, no... there isn't
anyone but him who is accessing his email.

Joe

"Michael Dragone" wrote in message @microsoft.com...
> As Lanwench said in another reply, check the message tracking logs for one of
> the messages that have gone misssing.
> Any chance this executive has an assistant who might have accessed his Inbox
> and moved/deleted the message(s)?
>
> "Joe" wrote in message
> @TK2MSFTNGP04.phx.gbl...
>> Please forgive me if I don't use all the correct terminology, as I'm not a
>> heavy Exchange person.
>>
>> That said...
>>
>> I added the gmail account address to the directory, and then went into the
>> person's account profile and set Exchange to forward a copy to the external
>> address. If that wording to just to vague, let me know and I'll go back and
>> write down step by step what I did.
>>
>> Joe
>>
>> "Michael Dragone" wrote in message
>> @microsoft.com...
>>> How did you set up the forwarding initially?
>>>
>>> "Joe" wrote in message
>>> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>> Greetings,
>>>>
>>>> I've got a sort of strange problem. I have a user whose email is set up to
>>>> forward a copy to a Gmail account that he checks from his iPhone. Most of
>>>> the time it works flawlessly, but a couple of times a month it will forward
>>>> the mail to Gmail but it never shows up in his local Outlook program. This
>>>> has happened with different senders at different times, so there's very
>>>> little in the way of a pattern to look at.
>>>>
>>>> Any ideas?
>>>>
>>>> Joe
>>>
>>
>>
>
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Michael Dragone



Joined: 05 Aug 2007
Posts: 121

PostPosted: Thu Jan 31, 2008 4:07 pm    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

See below.

"Joe" wrote in message @TK2MSFTNGP05.phx.gbl...
> This is going to further show my ignorance of Exchange 2003. Where does
> one find the message tracking logs?

http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html

> I can't look anything up for anything that has gone missing in the past,
> because it never made it to his Outlook, and he deletes the messages from
> Gmail each day. I can, however, get him to let me know the next time that
> it happens and to NOT delete the one that shows up on Gmail, so that I can
> look at the headers. I'm making an assumption here that the message number
> is how I'd find it in the logs, yes?

You could, but once you have message tracking set up you can search using
the Message Tracking Center.

> As for him getting an assistant... I've suggested it a number of times,
> but he sees it as more of a cost than an asset. Being that he's the
> President of the company, I can only push so far... though I keep pushing.
> So, no... there isn't anyone but him who is accessing his email.
>
> Joe
>
> "Michael Dragone" wrote in message
> @microsoft.com...
>> As Lanwench said in another reply, check the message tracking logs for
>> one of the messages that have gone misssing.
>> Any chance this executive has an assistant who might have accessed his
>> Inbox and moved/deleted the message(s)?
>>
>> "Joe" wrote in message
>> @TK2MSFTNGP04.phx.gbl...
>>> Please forgive me if I don't use all the correct terminology, as I'm not
>>> a heavy Exchange person.
>>>
>>> That said...
>>>
>>> I added the gmail account address to the directory, and then went into
>>> the person's account profile and set Exchange to forward a copy to the
>>> external address. If that wording to just to vague, let me know and
>>> I'll go back and write down step by step what I did.
>>>
>>> Joe
>>>
>>> "Michael Dragone" wrote in message
>>> @microsoft.com...
>>>> How did you set up the forwarding initially?
>>>>
>>>> "Joe" wrote in message
>>>> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>> Greetings,
>>>>>
>>>>> I've got a sort of strange problem. I have a user whose email is set
>>>>> up to forward a copy to a Gmail account that he checks from his
>>>>> iPhone. Most of the time it works flawlessly, but a couple of times a
>>>>> month it will forward the mail to Gmail but it never shows up in his
>>>>> local Outlook program. This has happened with different senders at
>>>>> different times, so there's very little in the way of a pattern to
>>>>> look at.
>>>>>
>>>>> Any ideas?
>>>>>
>>>>> Joe
>>>>
>>>
>>>
>>
>
>
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Joe



Joined: 05 Aug 2007
Posts: 5

PostPosted: Fri Feb 01, 2008 2:34 pm    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

>You could, but once you have message tracking set up you can search using the
>Message Tracking Center.

Michael,

How does one go about setting up the tracking?

Joe


"Michael Dragone" wrote in message @microsoft.com...
> See below.
>
> "Joe" wrote in message
> @TK2MSFTNGP05.phx.gbl...
>> This is going to further show my ignorance of Exchange 2003. Where does one
>> find the message tracking logs?
>
> http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html
>
>> I can't look anything up for anything that has gone missing in the past,
>> because it never made it to his Outlook, and he deletes the messages from
>> Gmail each day. I can, however, get him to let me know the next time that it
>> happens and to NOT delete the one that shows up on Gmail, so that I can look
>> at the headers. I'm making an assumption here that the message number is how
>> I'd find it in the logs, yes?
>
> You could, but once you have message tracking set up you can search using the
> Message Tracking Center.
>
>> As for him getting an assistant... I've suggested it a number of times, but
>> he sees it as more of a cost than an asset. Being that he's the President of
>> the company, I can only push so far... though I keep pushing. So, no... there
>> isn't anyone but him who is accessing his email.
>>
>> Joe
>>
>> "Michael Dragone" wrote in message
>> @microsoft.com...
>>> As Lanwench said in another reply, check the message tracking logs for one
>>> of the messages that have gone misssing.
>>> Any chance this executive has an assistant who might have accessed his Inbox
>>> and moved/deleted the message(s)?
>>>
>>> "Joe" wrote in message
>>> @TK2MSFTNGP04.phx.gbl...
>>>> Please forgive me if I don't use all the correct terminology, as I'm not a
>>>> heavy Exchange person.
>>>>
>>>> That said...
>>>>
>>>> I added the gmail account address to the directory, and then went into the
>>>> person's account profile and set Exchange to forward a copy to the external
>>>> address. If that wording to just to vague, let me know and I'll go back
>>>> and write down step by step what I did.
>>>>
>>>> Joe
>>>>
>>>> "Michael Dragone" wrote in message
>>>> @microsoft.com...
>>>>> How did you set up the forwarding initially?
>>>>>
>>>>> "Joe" wrote in message
>>>>> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>> Greetings,
>>>>>>
>>>>>> I've got a sort of strange problem. I have a user whose email is set up
>>>>>> to forward a copy to a Gmail account that he checks from his iPhone. Most
>>>>>> of the time it works flawlessly, but a couple of times a month it will
>>>>>> forward the mail to Gmail but it never shows up in his local Outlook
>>>>>> program. This has happened with different senders at different times, so
>>>>>> there's very little in the way of a pattern to look at.
>>>>>>
>>>>>> Any ideas?
>>>>>>
>>>>>> Joe
>>>>>
>>>>
>>>>
>>>
>>
>>
>
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Michael Dragone



Joined: 05 Aug 2007
Posts: 121

PostPosted: Sat Feb 02, 2008 1:31 am    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

Instructions are in the article I mentioned.

"Joe" wrote in message %23FAOZIHA.1132@TK2MSFTNGP06.phx.gbl...
> >You could, but once you have message tracking set up you can search using
> >the Message Tracking Center.
>
> Michael,
>
> How does one go about setting up the tracking?
>
> Joe
>
>
> "Michael Dragone" wrote in message
> @microsoft.com...
>> See below.
>>
>> "Joe" wrote in message
>> @TK2MSFTNGP05.phx.gbl...
>>> This is going to further show my ignorance of Exchange 2003. Where does
>>> one find the message tracking logs?
>>
>> http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html
>>
>>> I can't look anything up for anything that has gone missing in the past,
>>> because it never made it to his Outlook, and he deletes the messages
>>> from Gmail each day. I can, however, get him to let me know the next
>>> time that it happens and to NOT delete the one that shows up on Gmail,
>>> so that I can look at the headers. I'm making an assumption here that
>>> the message number is how I'd find it in the logs, yes?
>>
>> You could, but once you have message tracking set up you can search using
>> the Message Tracking Center.
>>
>>> As for him getting an assistant... I've suggested it a number of times,
>>> but he sees it as more of a cost than an asset. Being that he's the
>>> President of the company, I can only push so far... though I keep
>>> pushing. So, no... there isn't anyone but him who is accessing his
>>> email.
>>>
>>> Joe
>>>
>>> "Michael Dragone" wrote in message
>>> @microsoft.com...
>>>> As Lanwench said in another reply, check the message tracking logs for
>>>> one of the messages that have gone misssing.
>>>> Any chance this executive has an assistant who might have accessed his
>>>> Inbox and moved/deleted the message(s)?
>>>>
>>>> "Joe" wrote in message
>>>> @TK2MSFTNGP04.phx.gbl...
>>>>> Please forgive me if I don't use all the correct terminology, as I'm
>>>>> not a heavy Exchange person.
>>>>>
>>>>> That said...
>>>>>
>>>>> I added the gmail account address to the directory, and then went
>>>>> into the person's account profile and set Exchange to forward a copy
>>>>> to the external address. If that wording to just to vague, let me
>>>>> know and I'll go back and write down step by step what I did.
>>>>>
>>>>> Joe
>>>>>
>>>>> "Michael Dragone" wrote in message
>>>>> @microsoft.com...
>>>>>> How did you set up the forwarding initially?
>>>>>>
>>>>>> "Joe" wrote in message
>>>>>> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>>> Greetings,
>>>>>>>
>>>>>>> I've got a sort of strange problem. I have a user whose email is
>>>>>>> set up to forward a copy to a Gmail account that he checks from his
>>>>>>> iPhone. Most of the time it works flawlessly, but a couple of times
>>>>>>> a month it will forward the mail to Gmail but it never shows up in
>>>>>>> his local Outlook program. This has happened with different senders
>>>>>>> at different times, so there's very little in the way of a pattern
>>>>>>> to look at.
>>>>>>>
>>>>>>> Any ideas?
>>>>>>>
>>>>>>> Joe
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>
>>
>
>
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Joe



Joined: 05 Aug 2007
Posts: 5

PostPosted: Mon Feb 04, 2008 3:40 pm    Post subject: Re: Exchange Forwarding but not keeping local copy Reply with quote

WOW... I somehow totally missed that! Thanks for all the help, and I'll go read
the article.

MUCH appreciated.

Joe

"Michael Dragone" wrote in message @microsoft.com...
> Instructions are in the article I mentioned.
>
> "Joe" wrote in message
> %23FAOZIHA.1132@TK2MSFTNGP06.phx.gbl...
>> >You could, but once you have message tracking set up you can search using
>> >the Message Tracking Center.
>>
>> Michael,
>>
>> How does one go about setting up the tracking?
>>
>> Joe
>>
>>
>> "Michael Dragone" wrote in message
>> @microsoft.com...
>>> See below.
>>>
>>> "Joe" wrote in message
>>> @TK2MSFTNGP05.phx.gbl...
>>>> This is going to further show my ignorance of Exchange 2003. Where does
>>>> one find the message tracking logs?
>>>
>>> http://www.msexchange.org/tutorials/Exchange-2003-Message-Tracking-Logging.html
>>>
>>>> I can't look anything up for anything that has gone missing in the past,
>>>> because it never made it to his Outlook, and he deletes the messages from
>>>> Gmail each day. I can, however, get him to let me know the next time that
>>>> it happens and to NOT delete the one that shows up on Gmail, so that I can
>>>> look at the headers. I'm making an assumption here that the message number
>>>> is how I'd find it in the logs, yes?
>>>
>>> You could, but once you have message tracking set up you can search using
>>> the Message Tracking Center.
>>>
>>>> As for him getting an assistant... I've suggested it a number of times, but
>>>> he sees it as more of a cost than an asset. Being that he's the President
>>>> of the company, I can only push so far... though I keep pushing. So, no...
>>>> there isn't anyone but him who is accessing his email.
>>>>
>>>> Joe
>>>>
>>>> "Michael Dragone" wrote in message
>>>> @microsoft.com...
>>>>> As Lanwench said in another reply, check the message tracking logs for one
>>>>> of the messages that have gone misssing.
>>>>> Any chance this executive has an assistant who might have accessed his
>>>>> Inbox and moved/deleted the message(s)?
>>>>>
>>>>> "Joe" wrote in message
>>>>> @TK2MSFTNGP04.phx.gbl...
>>>>>> Please forgive me if I don't use all the correct terminology, as I'm not
>>>>>> a heavy Exchange person.
>>>>>>
>>>>>> That said...
>>>>>>
>>>>>> I added the gmail account address to the directory, and then went into
>>>>>> the person's account profile and set Exchange to forward a copy to the
>>>>>> external address. If that wording to just to vague, let me know and I'll
>>>>>> go back and write down step by step what I did.
>>>>>>
>>>>>> Joe
>>>>>>
>>>>>> "Michael Dragone" wrote in message
>>>>>> @microsoft.com...
>>>>>>> How did you set up the forwarding initially?
>>>>>>>
>>>>>>> "Joe" wrote in message
>>>>>>> %23OEEfYIHA.1208@TK2MSFTNGP05.phx.gbl...
>>>>>>>> Greetings,
>>>>>>>>
>>>>>>>> I've got a sort of strange problem. I have a user whose email is set
>>>>>>>> up to forward a copy to a Gmail account that he checks from his iPhone.
>>>>>>>> Most of the time it works flawlessly, but a couple of times a month it
>>>>>>>> will forward the mail to Gmail but it never shows up in his local
>>>>>>>> Outlook program. This has happened with different senders at different
>>>>>>>> times, so there's very little in the way of a pattern to look at.
>>>>>>>>
>>>>>>>> Any ideas?
>>>>>>>>
>>>>>>>> Joe
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>

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