Exchange 2007 / Outlook 2007 Connectivity Quirk

Rob · Joined: 07 Dec 2007 Posts: 10

I just started a consulting project and the client is using a single
Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
Win2003 domain.

After I log onto the domain and launch Outlook 2007, I'm prompted again for
my credentials. Regardless of whether I enter them or just cancel the box,
I can still send/receive mail. The auth box pops up again periodically
throughout the day and there is Exchange message in the System Tray. I
haven't tracked consistency of the pop-up yet. I'm not sharing calendars
with any other users.
There are some Outlook 2003 clients in the firm and they are NOT having this
problem.

At first, I thought it was related to this,
http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
so I unchecked that box. But that didn't solve the problem.

Does anybody have any suggestions as to what is causing this? There is
nothing in the Exchange or Outlook logs.

Many thanks!
-Rob

Archived from group: microsoft>public>exchange>clients

Alan J. English · Joined: 22 Aug 2007 Posts: 11

I had same issue. What you need to do is add the server(s) that you're
getting prompted to log into the trusted sites in IE. Strange but true.

Alan

"Rob" wrote in message @TK2MSFTNGP06.phx.gbl...
>I just started a consulting project and the client is using a single
>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
>Win2003 domain.
>
> After I log onto the domain and launch Outlook 2007, I'm prompted again
> for my credentials. Regardless of whether I enter them or just cancel the
> box, I can still send/receive mail. The auth box pops up again
> periodically throughout the day and there is Exchange message in the
> System Tray. I haven't tracked consistency of the pop-up yet. I'm not
> sharing calendars with any other users.
> There are some Outlook 2003 clients in the firm and they are NOT having
> this problem.
>
> At first, I thought it was related to this,
> http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
> so I unchecked that box. But that didn't solve the problem.
>
> Does anybody have any suggestions as to what is causing this? There is
> nothing in the Exchange or Outlook logs.
>
> Many thanks!
> -Rob
>

Rob · Joined: 07 Dec 2007 Posts: 10

Nope, didn't work. I entered the FQDN and the machine name of the server
into the Trusted Sites in IE and then rebooted my client. I still got the
logon prompt from Outlook 2007. At least I select the box for Outlook to
remember my pwd, so it doesn't come up again in my same session.

(Could it be certificate related? The Exchange Server machine name is
"XCHGSVR4.AD.domain.com" but the certificate within IIS for the Exchange
directory gives "mail.domain.com" as the name. Could that be related?)

-Rob

"Alan J. English" wrote in message@TK2MSFTNGP05.phx.gbl...
>I had same issue. What you need to do is add the server(s) that you're
>getting prompted to log into the trusted sites in IE. Strange but true.
>
> Alan
>
>
> "Rob" wrote in message
> @TK2MSFTNGP06.phx.gbl...
>>I just started a consulting project and the client is using a single
>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
>>Win2003 domain.
>>
>> After I log onto the domain and launch Outlook 2007, I'm prompted again
>> for my credentials. Regardless of whether I enter them or just cancel
>> the box, I can still send/receive mail. The auth box pops up again
>> periodically throughout the day and there is Exchange message in the
>> System Tray. I haven't tracked consistency of the pop-up yet. I'm not
>> sharing calendars with any other users.
>> There are some Outlook 2003 clients in the firm and they are NOT having
>> this problem.
>>
>> At first, I thought it was related to this,
>> http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
>> so I unchecked that box. But that didn't solve the problem.
>>
>> Does anybody have any suggestions as to what is causing this? There is
>> nothing in the Exchange or Outlook logs.
>>
>> Many thanks!
>> -Rob

Rob · Joined: 07 Dec 2007 Posts: 10

Should the CAS name in the Exchange Power Shell be the machine name or the
internal FQDN?

-Rob

"Rob" wrote in message @TK2MSFTNGP06.phx.gbl...
> Nope, didn't work. I entered the FQDN and the machine name of the server
> into the Trusted Sites in IE and then rebooted my client. I still got the
> logon prompt from Outlook 2007. At least I select the box for Outlook to
> remember my pwd, so it doesn't come up again in my same session.
>
> (Could it be certificate related? The Exchange Server machine name is
> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the Exchange
> directory gives "mail.domain.com" as the name. Could that be related?)
>
> -Rob
>
>
>
> "Alan J. English" wrote in message
> @TK2MSFTNGP05.phx.gbl...
>>I had same issue. What you need to do is add the server(s) that you're
>>getting prompted to log into the trusted sites in IE. Strange but true.
>>
>> Alan
>>
>>
>> "Rob" wrote in message
>> @TK2MSFTNGP06.phx.gbl...
>>>I just started a consulting project and the client is using a single
>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
>>>Win2003 domain.
>>>
>>> After I log onto the domain and launch Outlook 2007, I'm prompted again
>>> for my credentials. Regardless of whether I enter them or just cancel
>>> the box, I can still send/receive mail. The auth box pops up again
>>> periodically throughout the day and there is Exchange message in the
>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm not
>>> sharing calendars with any other users.
>>> There are some Outlook 2003 clients in the firm and they are NOT having
>>> this problem.
>>>
>>> At first, I thought it was related to this,
>>> http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
>>> so I unchecked that box. But that didn't solve the problem.
>>>
>>> Does anybody have any suggestions as to what is causing this? There is
>>> nothing in the Exchange or Outlook logs.
>>>
>>> Many thanks!
>>> -Rob
>
>
>

Rob · Joined: 07 Dec 2007 Posts: 10

Thanks for the suggestions. It ended up being the Unified Messaging Virtual
Directory which was causing the lookup problem (even though we're not using
UM).

We're all fixed now.

-Rob

"Rob" wrote in message
news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
> Should the CAS name in the Exchange Power Shell be the machine name or the
> internal FQDN?
>
> -Rob
>
> "Rob" wrote in message
> @TK2MSFTNGP06.phx.gbl...
>> Nope, didn't work. I entered the FQDN and the machine name of the server
>> into the Trusted Sites in IE and then rebooted my client. I still got
>> the logon prompt from Outlook 2007. At least I select the box for
>> Outlook to remember my pwd, so it doesn't come up again in my same
>> session.
>>
>> (Could it be certificate related? The Exchange Server machine name is
>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the Exchange
>> directory gives "mail.domain.com" as the name. Could that be related?)
>>
>> -Rob
>>
>>
>>
>> "Alan J. English" wrote in message
>> @TK2MSFTNGP05.phx.gbl...
>>>I had same issue. What you need to do is add the server(s) that you're
>>>getting prompted to log into the trusted sites in IE. Strange but true.
>>>
>>> Alan
>>>
>>>
>>> "Rob" wrote in message
>>> @TK2MSFTNGP06.phx.gbl...
>>>>I just started a consulting project and the client is using a single
>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
>>>>Win2003 domain.
>>>>
>>>> After I log onto the domain and launch Outlook 2007, I'm prompted again
>>>> for my credentials. Regardless of whether I enter them or just cancel
>>>> the box, I can still send/receive mail. The auth box pops up again
>>>> periodically throughout the day and there is Exchange message in the
>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm not
>>>> sharing calendars with any other users.
>>>> There are some Outlook 2003 clients in the firm and they are NOT having
>>>> this problem.
>>>>
>>>> At first, I thought it was related to this,
>>>> http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
>>>> so I unchecked that box. But that didn't solve the problem.
>>>>
>>>> Does anybody have any suggestions as to what is causing this? There is
>>>> nothing in the Exchange or Outlook logs.
>>>>
>>>> Many thanks!
>>>> -Rob
>>
>>
>>
>
>

Andy David {MVP} · Joined: 05 Aug 2007 Posts: 397

On Fri, 7 Dec 2007 13:49:37 -0500, "Rob" wrote:

>Thanks for the suggestions. It ended up being the Unified Messaging Virtual
>Directory which was causing the lookup problem (even though we're not using
>UM).
>
>
>
>We're all fixed now.

So how did you fix it?

>
>
>
>-Rob
>
>
>
>"Rob" wrote in message
>news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
>> Should the CAS name in the Exchange Power Shell be the machine name or the
>> internal FQDN?
>>
>> -Rob
>>
>> "Rob" wrote in message
>> @TK2MSFTNGP06.phx.gbl...
>>> Nope, didn't work. I entered the FQDN and the machine name of the server
>>> into the Trusted Sites in IE and then rebooted my client. I still got
>>> the logon prompt from Outlook 2007. At least I select the box for
>>> Outlook to remember my pwd, so it doesn't come up again in my same
>>> session.
>>>
>>> (Could it be certificate related? The Exchange Server machine name is
>>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the Exchange
>>> directory gives "mail.domain.com" as the name. Could that be related?)
>>>
>>> -Rob
>>>
>>>
>>>
>>> "Alan J. English" wrote in message
>>> @TK2MSFTNGP05.phx.gbl...
>>>>I had same issue. What you need to do is add the server(s) that you're
>>>>getting prompted to log into the trusted sites in IE. Strange but true.
>>>>
>>>> Alan
>>>>
>>>>
>>>> "Rob" wrote in message
>>>> @TK2MSFTNGP06.phx.gbl...
>>>>>I just started a consulting project and the client is using a single
>>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
>>>>>Win2003 domain.
>>>>>
>>>>> After I log onto the domain and launch Outlook 2007, I'm prompted again
>>>>> for my credentials. Regardless of whether I enter them or just cancel
>>>>> the box, I can still send/receive mail. The auth box pops up again
>>>>> periodically throughout the day and there is Exchange message in the
>>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm not
>>>>> sharing calendars with any other users.
>>>>> There are some Outlook 2003 clients in the firm and they are NOT having
>>>>> this problem.
>>>>>
>>>>> At first, I thought it was related to this,
>>>>> http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
>>>>> so I unchecked that box. But that didn't solve the problem.
>>>>>
>>>>> Does anybody have any suggestions as to what is causing this? There is
>>>>> nothing in the Exchange or Outlook logs.
>>>>>
>>>>> Many thanks!
>>>>> -Rob
>>>
>>>
>>>
>>
>>
>

Rob · Joined: 07 Dec 2007 Posts: 10

Actually, the problem reappeared. I've been on hold w/Raghu @ Microsoft
Support for about 2 hours now while he checks some things to try to help
me...

(What I thought worked before was setting the Unified Messaging Virtual
Directory in the Exchange Power Shell to the correct directory, even though
UM is turned off.)

-Rob

"Andy David {MVP}" wrote in message @4ax.com...
> On Fri, 7 Dec 2007 13:49:37 -0500, "Rob" wrote:
>
>>Thanks for the suggestions. It ended up being the Unified Messaging
>>Virtual
>>Directory which was causing the lookup problem (even though we're not
>>using
>>UM).
>>
>>
>>
>>We're all fixed now.
>
> So how did you fix it?
>
>
>
>>
>>
>>
>>-Rob
>>
>>
>>
>>"Rob" wrote in message
>>news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
>>> Should the CAS name in the Exchange Power Shell be the machine name or
>>> the
>>> internal FQDN?
>>>
>>> -Rob
>>>
>>> "Rob" wrote in message
>>> @TK2MSFTNGP06.phx.gbl...
>>>> Nope, didn't work. I entered the FQDN and the machine name of the
>>>> server
>>>> into the Trusted Sites in IE and then rebooted my client. I still got
>>>> the logon prompt from Outlook 2007. At least I select the box for
>>>> Outlook to remember my pwd, so it doesn't come up again in my same
>>>> session.
>>>>
>>>> (Could it be certificate related? The Exchange Server machine name is
>>>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the
>>>> Exchange
>>>> directory gives "mail.domain.com" as the name. Could that be related?)
>>>>
>>>> -Rob
>>>>
>>>>
>>>>
>>>> "Alan J. English" wrote in message
>>>> @TK2MSFTNGP05.phx.gbl...
>>>>>I had same issue. What you need to do is add the server(s) that you're
>>>>>getting prompted to log into the trusted sites in IE. Strange but
>>>>>true.
>>>>>
>>>>> Alan
>>>>>
>>>>>
>>>>> "Rob" wrote in message
>>>>> @TK2MSFTNGP06.phx.gbl...
>>>>>>I just started a consulting project and the client is using a single
>>>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
>>>>>>Win2003 domain.
>>>>>>
>>>>>> After I log onto the domain and launch Outlook 2007, I'm prompted
>>>>>> again
>>>>>> for my credentials. Regardless of whether I enter them or just
>>>>>> cancel
>>>>>> the box, I can still send/receive mail. The auth box pops up again
>>>>>> periodically throughout the day and there is Exchange message in the
>>>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm
>>>>>> not
>>>>>> sharing calendars with any other users.
>>>>>> There are some Outlook 2003 clients in the firm and they are NOT
>>>>>> having
>>>>>> this problem.
>>>>>>
>>>>>> At first, I thought it was related to this,
>>>>>> http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speeding-up-outlook-2007.aspx,
>>>>>> so I unchecked that box. But that didn't solve the problem.
>>>>>>
>>>>>> Does anybody have any suggestions as to what is causing this? There
>>>>>> is
>>>>>> nothing in the Exchange or Outlook logs.
>>>>>>
>>>>>> Many thanks!
>>>>>> -Rob
>>>>
>>>>
>>>>
>>>
>>>
>>

Webs · Joined: 29 Jan 2008 Posts: 8

If you haven't tried this, I recommend it:
http://msexchangeteam.com/archive/
2007/07/18/446400.aspx

On Dec 10 2007, 12:30 pm, "Rob" wrote:
> Actually, the problem reappeared. I've been on hold w/Raghu @ Microsoft
> Support for about 2 hours now while he checks some things to try to help
> me...
>
> (What I thought worked before was setting the Unified Messaging Virtual
> Directory in the Exchange Power Shell to the correct directory, even though
> UM is turned off.)
>
> -Rob
>
> "Andy David {MVP}" wrote in message@4ax.com...
>
> > On Fri, 7 Dec 2007 13:49:37 -0500, "Rob" wrote:
>
> >>Thanks for the suggestions. It ended up being the Unified Messaging
> >>Virtual
> >>Directory which was causing the lookup problem (even though we're not
> >>using
> >>UM).
>
> >>We're all fixed now.
>
> > So how did you fix it?
>
> >>-Rob
>
> >>"Rob" wrote in message
> >>news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
> >>> Should the CAS name in the Exchange Power Shell be the machine name or
> >>> the
> >>> internal FQDN?
>
> >>> -Rob
>
> >>> "Rob" wrote in message
> >>>@TK2MSFTNGP06.phx.gbl...
> >>>> Nope, didn't work. I entered the FQDN and the machine name of the
> >>>> server
> >>>> into the Trusted Sites in IE and then rebooted my client. I still got
> >>>> the logon prompt from Outlook 2007. At least I select the box for
> >>>> Outlook to remember my pwd, so it doesn't come up again in my same
> >>>> session.
>
> >>>> (Could it be certificate related? The Exchange Server machine name is
> >>>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the
> >>>> Exchange
> >>>> directory gives "mail.domain.com" as the name. Could that be related?)
>
> >>>> -Rob
>
> >>>> "Alan J. English" wrote in message
> >>>>@TK2MSFTNGP05.phx.gbl...
> >>>>>I had same issue. What you need to do is add the server(s) that you're
> >>>>>getting prompted to log into the trusted sites in IE. Strange but
> >>>>>true.
>
> >>>>> Alan
>
> >>>>> "Rob" wrote in message
> >>>>>@TK2MSFTNGP06.phx.gbl...
> >>>>>>I just started a consulting project and the client is using a single
> >>>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
> >>>>>>Win2003 domain.
>
> >>>>>> After I log onto the domain and launch Outlook 2007, I'm prompted
> >>>>>> again
> >>>>>> for my credentials. Regardless of whether I enter them or just
> >>>>>> cancel
> >>>>>> the box, I can still send/receive mail. The auth box pops up again
> >>>>>> periodically throughout the day and there is Exchange message in the
> >>>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm
> >>>>>> not
> >>>>>> sharing calendars with any other users.
> >>>>>> There are some Outlook 2003 clients in the firm and they are NOT
> >>>>>> having
> >>>>>> this problem.
>
> >>>>>> At first, I thought it was related to this,
> >>>>>>http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speedi...,
> >>>>>> so I unchecked that box. But that didn't solve the problem.
>
> >>>>>> Does anybody have any suggestions as to what is causing this? There
> >>>>>> is
> >>>>>> nothing in the Exchange or Outlook logs.
>
> >>>>>> Many thanks!
> >>>>>> -Rob

Webs · Joined: 29 Jan 2008 Posts: 8

If you haven't tried this, I recommend it:
http://msexchangeteam.com/archive/
2007/07/18/446400.aspx

On Dec 10 2007, 12:30 pm, "Rob" wrote:
> Actually, the problem reappeared. I've been on hold w/Raghu @ Microsoft
> Support for about 2 hours now while he checks some things to try to help
> me...
>
> (What I thought worked before was setting the Unified Messaging Virtual
> Directory in the Exchange Power Shell to the correct directory, even though
> UM is turned off.)
>
> -Rob
>
> "Andy David {MVP}" wrote in message@4ax.com...
>
> > On Fri, 7 Dec 2007 13:49:37 -0500, "Rob" wrote:
>
> >>Thanks for the suggestions. It ended up being the Unified Messaging
> >>Virtual
> >>Directory which was causing the lookup problem (even though we're not
> >>using
> >>UM).
>
> >>We're all fixed now.
>
> > So how did you fix it?
>
> >>-Rob
>
> >>"Rob" wrote in message
> >>news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
> >>> Should the CAS name in the Exchange Power Shell be the machine name or
> >>> the
> >>> internal FQDN?
>
> >>> -Rob
>
> >>> "Rob" wrote in message
> >>>@TK2MSFTNGP06.phx.gbl...
> >>>> Nope, didn't work. I entered the FQDN and the machine name of the
> >>>> server
> >>>> into the Trusted Sites in IE and then rebooted my client. I still got
> >>>> the logon prompt from Outlook 2007. At least I select the box for
> >>>> Outlook to remember my pwd, so it doesn't come up again in my same
> >>>> session.
>
> >>>> (Could it be certificate related? The Exchange Server machine name is
> >>>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the
> >>>> Exchange
> >>>> directory gives "mail.domain.com" as the name. Could that be related?)
>
> >>>> -Rob
>
> >>>> "Alan J. English" wrote in message
> >>>>@TK2MSFTNGP05.phx.gbl...
> >>>>>I had same issue. What you need to do is add the server(s) that you're
> >>>>>getting prompted to log into the trusted sites in IE. Strange but
> >>>>>true.
>
> >>>>> Alan
>
> >>>>> "Rob" wrote in message
> >>>>>@TK2MSFTNGP06.phx.gbl...
> >>>>>>I just started a consulting project and the client is using a single
> >>>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
> >>>>>>Win2003 domain.
>
> >>>>>> After I log onto the domain and launch Outlook 2007, I'm prompted
> >>>>>> again
> >>>>>> for my credentials. Regardless of whether I enter them or just
> >>>>>> cancel
> >>>>>> the box, I can still send/receive mail. The auth box pops up again
> >>>>>> periodically throughout the day and there is Exchange message in the
> >>>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm
> >>>>>> not
> >>>>>> sharing calendars with any other users.
> >>>>>> There are some Outlook 2003 clients in the firm and they are NOT
> >>>>>> having
> >>>>>> this problem.
>
> >>>>>> At first, I thought it was related to this,
> >>>>>>http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speedi...,
> >>>>>> so I unchecked that box. But that didn't solve the problem.
>
> >>>>>> Does anybody have any suggestions as to what is causing this? There
> >>>>>> is
> >>>>>> nothing in the Exchange or Outlook logs.
>
> >>>>>> Many thanks!
> >>>>>> -Rob

Webs · Joined: 29 Jan 2008 Posts: 8

Hmm... bad link, try this one: http://msexchangeteam.com/archive/2007/07/18/446400.aspx

On Jan 29, 2:26 pm, Webs wrote:
> If you haven't tried this, I recommend it:
> http://msexchangeteam.com/archive/
> 2007/07/18/446400.aspx
>
> On Dec 10 2007, 12:30 pm, "Rob" wrote:
>
> > Actually, the problem reappeared. I've been on hold w/Raghu @ Microsoft
> > Support for about 2 hours now while he checks some things to try to help
> > me...
>
> > (What I thought worked before was setting the Unified Messaging Virtual
> > Directory in the Exchange Power Shell to the correct directory, even though
> > UM is turned off.)
>
> > -Rob
>
> > "Andy David {MVP}" wrote in message@4ax.com...
>
> > > On Fri, 7 Dec 2007 13:49:37 -0500, "Rob" wrote:
>
> > >>Thanks for the suggestions. It ended up being the Unified Messaging
> > >>Virtual
> > >>Directory which was causing the lookup problem (even though we're not
> > >>using
> > >>UM).
>
> > >>We're all fixed now.
>
> > > So how did you fix it?
>
> > >>-Rob
>
> > >>"Rob" wrote in message
> > >>news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
> > >>> Should the CAS name in the Exchange Power Shell be the machine name or
> > >>> the
> > >>> internal FQDN?
>
> > >>> -Rob
>
> > >>> "Rob" wrote in message
> > >>>@TK2MSFTNGP06.phx.gbl...
> > >>>> Nope, didn't work. I entered the FQDN and the machine name of the
> > >>>> server
> > >>>> into the Trusted Sites in IE and then rebooted my client. I still got
> > >>>> the logon prompt from Outlook 2007. At least I select the box for
> > >>>> Outlook to remember my pwd, so it doesn't come up again in my same
> > >>>> session.
>
> > >>>> (Could it be certificate related? The Exchange Server machine name is
> > >>>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the
> > >>>> Exchange
> > >>>> directory gives "mail.domain.com" as the name. Could that be related?)
>
> > >>>> -Rob
>
> > >>>> "Alan J. English" wrote in message
> > >>>>@TK2MSFTNGP05.phx.gbl...
> > >>>>>I had same issue. What you need to do is add the server(s) that you're
> > >>>>>getting prompted to log into the trusted sites in IE. Strange but
> > >>>>>true.
>
> > >>>>> Alan
>
> > >>>>> "Rob" wrote in message
> > >>>>>@TK2MSFTNGP06.phx.gbl...
> > >>>>>>I just started a consulting project and the client is using a single
> > >>>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
> > >>>>>>Win2003 domain.
>
> > >>>>>> After I log onto the domain and launch Outlook 2007, I'm prompted
> > >>>>>> again
> > >>>>>> for my credentials. Regardless of whether I enter them or just
> > >>>>>> cancel
> > >>>>>> the box, I can still send/receive mail. The auth box pops up again
> > >>>>>> periodically throughout the day and there is Exchange message in the
> > >>>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm
> > >>>>>> not
> > >>>>>> sharing calendars with any other users.
> > >>>>>> There are some Outlook 2003 clients in the firm and they are NOT
> > >>>>>> having
> > >>>>>> this problem.
>
> > >>>>>> At first, I thought it was related to this,
> > >>>>>>http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speedi...,
> > >>>>>> so I unchecked that box. But that didn't solve the problem.
>
> > >>>>>> Does anybody have any suggestions as to what is causing this? There
> > >>>>>> is
> > >>>>>> nothing in the Exchange or Outlook logs.
>
> > >>>>>> Many thanks!
> > >>>>>> -Rob

Webs · Joined: 29 Jan 2008 Posts: 8

Hmm... bad link, try this one: http://msexchangeteam.com/archive/2007/07/18/446400.aspx

On Jan 29, 2:26 pm, Webs wrote:
> If you haven't tried this, I recommend it:
> http://msexchangeteam.com/archive/
> 2007/07/18/446400.aspx
>
> On Dec 10 2007, 12:30 pm, "Rob" wrote:
>
> > Actually, the problem reappeared. I've been on hold w/Raghu @ Microsoft
> > Support for about 2 hours now while he checks some things to try to help
> > me...
>
> > (What I thought worked before was setting the Unified Messaging Virtual
> > Directory in the Exchange Power Shell to the correct directory, even though
> > UM is turned off.)
>
> > -Rob
>
> > "Andy David {MVP}" wrote in message@4ax.com...
>
> > > On Fri, 7 Dec 2007 13:49:37 -0500, "Rob" wrote:
>
> > >>Thanks for the suggestions. It ended up being the Unified Messaging
> > >>Virtual
> > >>Directory which was causing the lookup problem (even though we're not
> > >>using
> > >>UM).
>
> > >>We're all fixed now.
>
> > > So how did you fix it?
>
> > >>-Rob
>
> > >>"Rob" wrote in message
> > >>news:%23PBuF2OOIHA.3816@TK2MSFTNGP04.phx.gbl...
> > >>> Should the CAS name in the Exchange Power Shell be the machine name or
> > >>> the
> > >>> internal FQDN?
>
> > >>> -Rob
>
> > >>> "Rob" wrote in message
> > >>>@TK2MSFTNGP06.phx.gbl...
> > >>>> Nope, didn't work. I entered the FQDN and the machine name of the
> > >>>> server
> > >>>> into the Trusted Sites in IE and then rebooted my client. I still got
> > >>>> the logon prompt from Outlook 2007. At least I select the box for
> > >>>> Outlook to remember my pwd, so it doesn't come up again in my same
> > >>>> session.
>
> > >>>> (Could it be certificate related? The Exchange Server machine name is
> > >>>> "XCHGSVR4.AD.domain.com" but the certificate within IIS for the
> > >>>> Exchange
> > >>>> directory gives "mail.domain.com" as the name. Could that be related?)
>
> > >>>> -Rob
>
> > >>>> "Alan J. English" wrote in message
> > >>>>@TK2MSFTNGP05.phx.gbl...
> > >>>>>I had same issue. What you need to do is add the server(s) that you're
> > >>>>>getting prompted to log into the trusted sites in IE. Strange but
> > >>>>>true.
>
> > >>>>> Alan
>
> > >>>>> "Rob" wrote in message
> > >>>>>@TK2MSFTNGP06.phx.gbl...
> > >>>>>>I just started a consulting project and the client is using a single
> > >>>>>>Exchange 2007 (NOT a domain controller) with Outlook 2007 clients in a
> > >>>>>>Win2003 domain.
>
> > >>>>>> After I log onto the domain and launch Outlook 2007, I'm prompted
> > >>>>>> again
> > >>>>>> for my credentials. Regardless of whether I enter them or just
> > >>>>>> cancel
> > >>>>>> the box, I can still send/receive mail. The auth box pops up again
> > >>>>>> periodically throughout the day and there is Exchange message in the
> > >>>>>> System Tray. I haven't tracked consistency of the pop-up yet. I'm
> > >>>>>> not
> > >>>>>> sharing calendars with any other users.
> > >>>>>> There are some Outlook 2003 clients in the firm and they are NOT
> > >>>>>> having
> > >>>>>> this problem.
>
> > >>>>>> At first, I thought it was related to this,
> > >>>>>>http://blogs.technet.com/janelewis/archive/2007/01/05/tips-for-speedi...,
> > >>>>>> so I unchecked that box. But that didn't solve the problem.
>
> > >>>>>> Does anybody have any suggestions as to what is causing this? There
> > >>>>>> is
> > >>>>>> nothing in the Exchange or Outlook logs.
>
> > >>>>>> Many thanks!
> > >>>>>> -Rob

krknopp · Joined: 19 Feb 2008 Posts: 1

did you ever get a solution from Microsoft?

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