Exchange 2003 losing messages

pasvorto · Joined: 05 Aug 2007 Posts: 1

I have Exchange 2003 server installed on the server. My boss has Outlook 2003
on his desktop. He also has Outlook 2003 on his lap top. When he connects his
laptop in the LAN and uses Outlook, it downloads all the messages to the
laptop and deletes them from the server. If he comes in from outside the LAN,
it doesn't. Do I aheva setting wrong, or is that the way it is supposed to
work?

T make things worse, when he uses his "smart" phone to get email, it syncs
with the server, which now has no messages and he loses what he had on his
phone. He is not a happy camper.

Archived from group: microsoft>public>exchange2000>misc

Leif Pedersen [MVP] · Joined: 05 Aug 2007 Posts: 193

Hi,

Check the Outlook configuration. Outlook must be configured to receive
messages to his Exchange mailbox and not a pst file. If Outlook is
configured to use POP3 you must also make sure that it is configured to
leave messages on the server.

Leif

"pasvorto" wrote in message @microsoft.com...
>I have Exchange 2003 server installed on the server. My boss has Outlook
>2003
> on his desktop. He also has Outlook 2003 on his lap top. When he connects
> his
> laptop in the LAN and uses Outlook, it downloads all the messages to the
> laptop and deletes them from the server. If he comes in from outside the
> LAN,
> it doesn't. Do I aheva setting wrong, or is that the way it is supposed to
> work?
>
> T make things worse, when he uses his "smart" phone to get email, it syncs
> with the server, which now has no messages and he loses what he had on his
> phone. He is not a happy camper.

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