Exchange 2000 OWA logoff not working

Ville Väisänen · Joined: 06 Aug 2007 Posts: 2

Hi there,

Logging off SSL-protected OWA gives a HTTP 500 -error.

Tried the MSKB "Create Virtual directory on exweb/bin" - didin't help.

What could be the reason?

SP 3 + post sp3 rollup

Any help appreciated!

Archived from group: microsoft>public>exchange2000>setup>installation

Steve Antonio [MSFT] · Joined: 05 Aug 2007 Posts: 21

Ville,

One possible cause is if ASP pages cannot run correctly the IIS
machine. You can create a simple text document and rename it to
test.asp and then try to lunch it under IIS.

If you get the same error code; that means this issue is caused by IIS
components.

In some scenarios, re-registering vbscript.dll (regsvr32 vbscript.dll)
will resolve this issue.

Another cause is if the IWAM account is out of sync/disabled/doesn't
have "Logon as a batch job" rights.

The resolution is to follow KB 822699 to reset IWAM account password.

Hope this helps.

Steve Antonio, CISSP
Microsoft Exchange Support

On Wed, 30 May 2007 20:57:43 GMT, "Ville Väisänen"
wrote:

>Hi there,
>
>Logging off SSL-protected OWA gives a HTTP 500 -error.
>
>Tried the MSKB "Create Virtual directory on exweb/bin" - didin't help.
>
>What could be the reason?
>
>SP 3 + post sp3 rollup
>
>Any help appreciated!
>
>

Ville Väisänen · Joined: 06 Aug 2007 Posts: 2

Hi Steve,

thanks for the advice, the KB solved the problem!

Something had messed it up...

Now it works like a charm!

-Ville

"Steve Antonio [MSFT]" wrote in message @4ax.com...
> Ville,
>
> One possible cause is if ASP pages cannot run correctly the IIS
> machine. You can create a simple text document and rename it to
> test.asp and then try to lunch it under IIS.
>
> If you get the same error code; that means this issue is caused by IIS
> components.
>
> In some scenarios, re-registering vbscript.dll (regsvr32 vbscript.dll)
> will resolve this issue.
>
> Another cause is if the IWAM account is out of sync/disabled/doesn't
> have "Logon as a batch job" rights.
>
> The resolution is to follow KB 822699 to reset IWAM account password.
>
> Hope this helps.
>
> Steve Antonio, CISSP
> Microsoft Exchange Support
>
> On Wed, 30 May 2007 20:57:43 GMT, "Ville Väisänen"
> wrote:
>
>>Hi there,
>>
>>Logging off SSL-protected OWA gives a HTTP 500 -error.
>>
>>Tried the MSKB "Create Virtual directory on exweb/bin" - didin't help.
>>
>>What could be the reason?
>>
>>SP 3 + post sp3 rollup
>>
>>Any help appreciated!
>>
>>

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