ExMerge error

Pretender · Joined: 05 Aug 2007 Posts: 8

We have to restore some users mailboxes and make them cumulative going back a
year. I have extracted them from the production server using ExMerge. I then
opened each of them in Outlook so that they appear under my mailbox ("ExMerge
- Last, First"). After this I proceeded to restore previous days from backup,
making a folder for each day and each user had his own PST file within them.
My goal was to merge the once-production extracted mailboxes with all these
PST files (per user) restored from backup, ultimately ending up with
mailboxes that spanned the entire year (I know I won't have "transient"
items). The plan seemed to be working, though I had only merged in one day's
worth of PST files by the end of the day yesterday.

However, today when I try to use ExMerge I get the error indicating that I
don't have permissions to the message store (Error opening message store
(MSEMS). Verify that the Microsoft Exchange Information Store service is
running and that you have the correct permissions to log on. (0x8004011d)).
The only change I made between yesterday and today was simplifying the path
to the restore, removing subfolders indicating the message store number (was
\\server\drive\recovery storage group\MS1 yesterday; I removed the MS1 today).

The really odd thing is that the only PSTs I can't extract are the ones for
the users I did yesterday. I tried several (though not all) other mailboxes
and could extract them fine. This is what seems to put a kink in the thought
that it's a permissions issue.

I am recreating everything as it was yesterday to see if I just overlooked
something. I have DAYS of work on this left (discovery issue), so I wanted to
see if an outside perspective would help. Thanks.

Archived from group: microsoft>public>exchange>misc

Pretender · Joined: 05 Aug 2007 Posts: 8

A few more details: I turned the ExMerge logging up to Maximum and, as you
can see, the MAPI logon is successful. It's almost like the mailboxes I need
are locked or otherwise inaccessible. This is SO frustrating. I would REALLY
appreciate any ideas.
[09:22:11] MAPI Logon successful.
[09:22:11] Ending Routine: (CMapiSession::Logon)
[09:22:11] Entered Routine: (CMapiSession::GetSession)
[09:22:11] Ending Routine: (CMapiSession::GetSession)
[09:22:11] Entered Routine: EDKRoutines::OpenStores)
[09:22:11] OpenStores: Start
[09:22:11] GetMsgStoresTable successful.
[09:22:11] Checking service 'Microsoft Exchange Message Store'
[09:22:11] Setting the open flags for the restore database.
[09:22:11] Found service 'MSEMS' in current profile.
[09:22:11] Error opening message store (MSEMS). Verify that the Microsoft
Exchange Information Store service is running and that you have the correct
permissions to log on. (0x8004011d)
[09:22:11] Ending Routine: EDKRoutines::OpenStores)
[09:22:11] Errors encountered. Copy process aborted for mailbox 'Blow, Joe'
('JBLOW').
[09:22:11] Entered Routine: (CMapiSession::DeleteOurProfile)
[09:22:11] Ending Routine: (CMapiSession::DeleteOurProfile)
[09:22:11] Session logoff successful.
[09:22:11] Ending Routine: EDKRoutines::CopyMailBoxData)
[09:22:11] ((Thread0)) CopyMailboxData Failed -JBLOW
[09:22:11] ((Thread0)) Incremented progress bar
[09:22:11] Number of items copied from the source store for all mailboxes
processed: 0
[09:22:11] Total number of folders processed in the source store: 0
[09:22:11] 0 mailboxes successfully processed. 1 mailboxes were not
successfully processed. 0 non-fatal errors encountered.
[09:22:11] Process completion time: 00:00:00
[09:22:11] MAPI uninitialized.
[09:22:12] MAPI uninitialized.

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