Email address policies not applying!!!

johnny_mango · Joined: 05 Aug 2007 Posts: 22

Hi there,

I have Exchange Server 2007 SP1 on one server - CAS, HT, MB combined. I
created 2 additional email adress policies and everything worked fine.
However after a day or so they stopped applying to newly created users, and
they were left with only the highest priority email address.
I checked the policies and the principal two are listed as applied, and all
domains are listed also as accepted domains.

Can someone please give me a pointer as to how to troubleshoot this? Without
the email address policies the mail is looping and not being delivered from
outside. There is nothing in the Event Viewer.

Archived from group: microsoft>public>exchange>clients

M3 PostMasters · Joined: 28 Jan 2008 Posts: 51

What conditions have you set to apply the policies?

--
Richard Rodgers
M3 PostMasters
M3PostMasters@nospam.m3tg.com
M3 Technology Group
www.m3tg.com

"johnny_mango" wrote in message @microsoft.com...
> Hi there,
>
> I have Exchange Server 2007 SP1 on one server - CAS, HT, MB combined. I
> created 2 additional email adress policies and everything worked fine.
> However after a day or so they stopped applying to newly created users,
> and
> they were left with only the highest priority email address.
> I checked the policies and the principal two are listed as applied, and
> all
> domains are listed also as accepted domains.
>
> Can someone please give me a pointer as to how to troubleshoot this?
> Without
> the email address policies the mail is looping and not being delivered
> from
> outside. There is nothing in the Event Viewer.

johnny_mango · Joined: 05 Aug 2007 Posts: 22

Hi, thanks for replying.

I have no particular condition applying, as the policy should apply to all
the users. Originally I applied to it all users with mailboxes and then to
all users.
Additionally I enforced the policy once again and re-started the System
Attendant service.

I also increased the following diagnostic logging keys to their maximum
without errors, as I re applied the policies.

MSExchange ADAccess\Recipient Update Service
MSExchangeAL\Account Management
MSExchangeAL\Address List Synchronization

I have also deleted and reapplied the policies and run the command using the
command shell with Verbose output to check the application - no problems.

As a short term fix I have manually added the addresses for these users and
removed the option to apply the policy automatically - but this wonÂ´t be
practical for 3000 users!!

Thanks again.

"M3 PostMasters" wrote:

> What conditions have you set to apply the policies?
>
> --
> Richard Rodgers
> M3 PostMasters
> M3PostMasters@nospam.m3tg.com
> M3 Technology Group
> www.m3tg.com
>
>
>
> "johnny_mango" wrote in message
> @microsoft.com...
> > Hi there,
> >
> > I have Exchange Server 2007 SP1 on one server - CAS, HT, MB combined. I
> > created 2 additional email adress policies and everything worked fine.
> > However after a day or so they stopped applying to newly created users,
> > and
> > they were left with only the highest priority email address.
> > I checked the policies and the principal two are listed as applied, and
> > all
> > domains are listed also as accepted domains.
> >
> > Can someone please give me a pointer as to how to troubleshoot this?
> > Without
> > the email address policies the mail is looping and not being delivered
> > from
> > outside. There is nothing in the Event Viewer.
>
>
>

M3 PostMasters · Joined: 28 Jan 2008 Posts: 51

If you arent filtering the email addresses to a particular subset of users,
why dont you add the desired domains to the Default Recipient Policy?

--
Richard Rodgers
M3 PostMasters
M3PostMasters@nospam.m3tg.com
M3 Technology Group
www.m3tg.com

"johnny_mango" wrote in message @microsoft.com...
> Hi, thanks for replying.
>
> I have no particular condition applying, as the policy should apply to all
> the users. Originally I applied to it all users with mailboxes and then to
> all users.
> Additionally I enforced the policy once again and re-started the System
> Attendant service.
>
> I also increased the following diagnostic logging keys to their maximum
> without errors, as I re applied the policies.
>
> MSExchange ADAccess\Recipient Update Service
> MSExchangeAL\Account Management
> MSExchangeAL\Address List Synchronization
>
> I have also deleted and reapplied the policies and run the command using
> the
> command shell with Verbose output to check the application - no problems.
>
> As a short term fix I have manually added the addresses for these users
> and
> removed the option to apply the policy automatically - but this won´t be
> practical for 3000 users!!
>
> Thanks again.
>
> "M3 PostMasters" wrote:
>
>> What conditions have you set to apply the policies?
>>
>> --
>> Richard Rodgers
>> M3 PostMasters
>> M3PostMasters@nospam.m3tg.com
>> M3 Technology Group
>> www.m3tg.com
>>
>>
>>
>> "johnny_mango" wrote in message
>> @microsoft.com...
>> > Hi there,
>> >
>> > I have Exchange Server 2007 SP1 on one server - CAS, HT, MB combined. I
>> > created 2 additional email adress policies and everything worked fine.
>> > However after a day or so they stopped applying to newly created users,
>> > and
>> > they were left with only the highest priority email address.
>> > I checked the policies and the principal two are listed as applied, and
>> > all
>> > domains are listed also as accepted domains.
>> >
>> > Can someone please give me a pointer as to how to troubleshoot this?
>> > Without
>> > the email address policies the mail is looping and not being delivered
>> > from
>> > outside. There is nothing in the Event Viewer.
>>
>>
>>

johnny_mango · Joined: 05 Aug 2007 Posts: 22

Thanks a lot, my friend, that seems to have done the trick.

Is there any limitation in the functionality of Exchange that wouldn`t have
permitted me to apply other policies or is it some kind of transient error?

"M3 PostMasters" wrote:

> If you arent filtering the email addresses to a particular subset of users,
> why dont you add the desired domains to the Default Recipient Policy?
>
> --
> Richard Rodgers
> M3 PostMasters
> M3PostMasters@nospam.m3tg.com
> M3 Technology Group
> www.m3tg.com
>
>
>
> "johnny_mango" wrote in message
> @microsoft.com...
> > Hi, thanks for replying.
> >
> > I have no particular condition applying, as the policy should apply to all
> > the users. Originally I applied to it all users with mailboxes and then to
> > all users.
> > Additionally I enforced the policy once again and re-started the System
> > Attendant service.
> >
> > I also increased the following diagnostic logging keys to their maximum
> > without errors, as I re applied the policies.
> >
> > MSExchange ADAccess\Recipient Update Service
> > MSExchangeAL\Account Management
> > MSExchangeAL\Address List Synchronization
> >
> > I have also deleted and reapplied the policies and run the command using
> > the
> > command shell with Verbose output to check the application - no problems.
> >
> > As a short term fix I have manually added the addresses for these users
> > and
> > removed the option to apply the policy automatically - but this wonÂ´t be
> > practical for 3000 users!!
> >
> > Thanks again.
> >
> > "M3 PostMasters" wrote:
> >
> >> What conditions have you set to apply the policies?
> >>
> >> --
> >> Richard Rodgers
> >> M3 PostMasters
> >> M3PostMasters@nospam.m3tg.com
> >> M3 Technology Group
> >> www.m3tg.com
> >>
> >>
> >>
> >> "johnny_mango" wrote in message
> >> @microsoft.com...
> >> > Hi there,
> >> >
> >> > I have Exchange Server 2007 SP1 on one server - CAS, HT, MB combined. I
> >> > created 2 additional email adress policies and everything worked fine.
> >> > However after a day or so they stopped applying to newly created users,
> >> > and
> >> > they were left with only the highest priority email address.
> >> > I checked the policies and the principal two are listed as applied, and
> >> > all
> >> > domains are listed also as accepted domains.
> >> >
> >> > Can someone please give me a pointer as to how to troubleshoot this?
> >> > Without
> >> > the email address policies the mail is looping and not being delivered
> >> > from
> >> > outside. There is nothing in the Event Viewer.
> >>
> >>
> >>
>
>
>

M3 PostMasters · Joined: 28 Jan 2008 Posts: 51

I believe the default policy will take precidence over other policies if no
criteria is specified....

--
Richard Rodgers
M3 PostMasters
M3PostMasters@nospam.m3tg.com
M3 Technology Group
www.m3tg.com

"johnny_mango" wrote in message @microsoft.com...
> Thanks a lot, my friend, that seems to have done the trick.
>
> Is there any limitation in the functionality of Exchange that wouldn`t
> have
> permitted me to apply other policies or is it some kind of transient
> error?
>
> "M3 PostMasters" wrote:
>
>> If you arent filtering the email addresses to a particular subset of
>> users,
>> why dont you add the desired domains to the Default Recipient Policy?
>>
>> --
>> Richard Rodgers
>> M3 PostMasters
>> M3PostMasters@nospam.m3tg.com
>> M3 Technology Group
>> www.m3tg.com
>>
>>
>>
>> "johnny_mango" wrote in message
>> @microsoft.com...
>> > Hi, thanks for replying.
>> >
>> > I have no particular condition applying, as the policy should apply to
>> > all
>> > the users. Originally I applied to it all users with mailboxes and then
>> > to
>> > all users.
>> > Additionally I enforced the policy once again and re-started the System
>> > Attendant service.
>> >
>> > I also increased the following diagnostic logging keys to their maximum
>> > without errors, as I re applied the policies.
>> >
>> > MSExchange ADAccess\Recipient Update Service
>> > MSExchangeAL\Account Management
>> > MSExchangeAL\Address List Synchronization
>> >
>> > I have also deleted and reapplied the policies and run the command
>> > using
>> > the
>> > command shell with Verbose output to check the application - no
>> > problems.
>> >
>> > As a short term fix I have manually added the addresses for these users
>> > and
>> > removed the option to apply the policy automatically - but this won´t
>> > be
>> > practical for 3000 users!!
>> >
>> > Thanks again.
>> >
>> > "M3 PostMasters" wrote:
>> >
>> >> What conditions have you set to apply the policies?
>> >>
>> >> --
>> >> Richard Rodgers
>> >> M3 PostMasters
>> >> M3PostMasters@nospam.m3tg.com
>> >> M3 Technology Group
>> >> www.m3tg.com
>> >>
>> >>
>> >>
>> >> "johnny_mango" wrote in
>> >> message
>> >> @microsoft.com...
>> >> > Hi there,
>> >> >
>> >> > I have Exchange Server 2007 SP1 on one server - CAS, HT, MB
>> >> > combined. I
>> >> > created 2 additional email adress policies and everything worked
>> >> > fine.
>> >> > However after a day or so they stopped applying to newly created
>> >> > users,
>> >> > and
>> >> > they were left with only the highest priority email address.
>> >> > I checked the policies and the principal two are listed as applied,
>> >> > and
>> >> > all
>> >> > domains are listed also as accepted domains.
>> >> >
>> >> > Can someone please give me a pointer as to how to troubleshoot this?
>> >> > Without
>> >> > the email address policies the mail is looping and not being
>> >> > delivered
>> >> > from
>> >> > outside. There is nothing in the Event Viewer.
>> >>
>> >>
>> >>
>>
>>
>>

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