We are using Exchange 2000, sp3, Instant Messanging.

We have been using the IM Client v 4.7 and v 5.0 for
Exchange.

We have a problem that our clients loose password sync
and can not reconnect to the IM server.

it give us this error: "Singing in to Microsoft Exchange
Instant Messanging failed because the password is
incorrect or the sign-in name does not exist. Check your
sign-in and password and try again"

the client is then prompted for id/pw/domain. It does
not work. We've found a work around (not very good one)
is to delete the user profile on the client PC... This is
a PAIN!

Anyone know the registry entry or file that becomes
corruped and more easily cleared than deleting the
profile would be appreciated!

Any help would be nice!

Thank you!

JLH

Archived from group: microsoft>public>exchange2000>realtime>collaboration