Cannot open encrypted email in Outlook 2000

Guan Foo Wah · Joined: 05 Aug 2007 Posts: 1

Hi,

I have installed KMS on my testing Exchange 2000 Enterprise machine. Have
rollout the KMS to 2
testing users and successfully registered the token in Outlook 2000.

So here is the problem.
I sent an encrypted mail from user A to B. User B is unable to open that
encrypted mail with a message "Can't open this item. Your Digital ID name
can not be found by the underlying security system". The same thing goes
if another encrypted mail is sent from user B to A.

How can I solve this problem?

Windows 2000 Advance with SP4
Exchange 2000 Enterprise with SP3 and Sept 03 security rollout
Outlook 2000 Std Ed.

Archived from group: microsoft>public>exchange2000>kms

Shiva · Joined: 06 Aug 2007 Posts: 4

Hi,

Use MS Outlook - SR1 it will work.

Regards,
Shiva

"Guan Foo Wah" wrote in message@TK2MSFTNGP10.phx.gbl...
> Hi,
>
> I have installed KMS on my testing Exchange 2000 Enterprise machine. Have
> rollout the KMS to 2
> testing users and successfully registered the token in Outlook 2000.
>
> So here is the problem.
> I sent an encrypted mail from user A to B. User B is unable to open that
> encrypted mail with a message "Can't open this item. Your Digital ID name
> can not be found by the underlying security system". The same thing goes
> if another encrypted mail is sent from user B to A.
>
> How can I solve this problem?
>
>
> Windows 2000 Advance with SP4
> Exchange 2000 Enterprise with SP3 and Sept 03 security rollout
> Outlook 2000 Std Ed.
>
>

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