Cached mode not finishing

d mac · Joined: 06 Aug 2007 Posts: 3

Hi

I'm not sure if this is the right forum to post this, so please let me know
if I should be posting in the Outlook forum. It seems related to Exchange.

We run an Exchange 2000 Server and have several laptop users running cached
mode just fine. There are a handful of users, however, that I can't get to
run cached mode correctly. I activate cached mode in their Outlook and then
Outlook begins to cache their Inbox. Then at a certain point it stops caching
the Inbox and continues to say "Waiting to update Inbox". Everything else in
the mailbox seems cahces except the Inbox.

For example, I've tried caching one particular user's mailbox a couple times
and it stops caching at an email dated 2/6/2006. Is their corruption in his
mailbox or is their something else going on? How can I troubleshoot this? His
mailbox on the server is 5.3 GB and it stops caching at around 4.8 GB.

Thanks in advance for your help.

d mac

Archived from group: microsoft>public>exchange2000>clients

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 191

In @microsoft.com,
d mac typed:
> Hi
>
> I'm not sure if this is the right forum to post this, so please let
> me know if I should be posting in the Outlook forum. It seems related
> to Exchange.
>
> We run an Exchange 2000 Server and have several laptop users running
> cached mode just fine. There are a handful of users, however, that I
> can't get to run cached mode correctly. I activate cached mode in
> their Outlook and then Outlook begins to cache their Inbox. Then at a
> certain point it stops caching the Inbox and continues to say
> "Waiting to update Inbox". Everything else in the mailbox seems
> cahces except the Inbox.
>
> For example, I've tried caching one particular user's mailbox a
> couple times and it stops caching at an email dated 2/6/2006. Is
> their corruption in his mailbox or is their something else going on?
> How can I troubleshoot this? His mailbox on the server is 5.3 GB and
> it stops caching at around 4.8 GB.
>
> Thanks in advance for your help.
>
> d mac

I'd start by making sure that the workstation HD is not formatted as FAT32.
It needs to be NTFS.

d mac · Joined: 06 Aug 2007 Posts: 3

Thanks for the response. His hard drive is NTFS-formatted and he's using
Windows XP Pro.

"Lanwench [MVP - Exchange]" wrote:

> In @microsoft.com,
> d mac typed:
> > Hi
> >
> > I'm not sure if this is the right forum to post this, so please let
> > me know if I should be posting in the Outlook forum. It seems related
> > to Exchange.
> >
> > We run an Exchange 2000 Server and have several laptop users running
> > cached mode just fine. There are a handful of users, however, that I
> > can't get to run cached mode correctly. I activate cached mode in
> > their Outlook and then Outlook begins to cache their Inbox. Then at a
> > certain point it stops caching the Inbox and continues to say
> > "Waiting to update Inbox". Everything else in the mailbox seems
> > cahces except the Inbox.
> >
> > For example, I've tried caching one particular user's mailbox a
> > couple times and it stops caching at an email dated 2/6/2006. Is
> > their corruption in his mailbox or is their something else going on?
> > How can I troubleshoot this? His mailbox on the server is 5.3 GB and
> > it stops caching at around 4.8 GB.
> >
> > Thanks in advance for your help.
> >
> > d mac
>
> I'd start by making sure that the workstation HD is not formatted as FAT32.
> It needs to be NTFS.
>
>
>

Lanwench [MVP - Exchange] · Joined: 05 Aug 2007 Posts: 191

In @microsoft.com,
d mac typed:
> Thanks for the response. His hard drive is NTFS-formatted and he's
> using Windows XP Pro.

All I can suggest is that you make sure Outlook/Office, and Windows, are
fully patched.
This is a pretty big mailbox, tho - are you not using mailbox quotas?

>
> "Lanwench [MVP - Exchange]" wrote:
>
>> In @microsoft.com,
>> d mac typed:
>>> Hi
>>>
>>> I'm not sure if this is the right forum to post this, so please let
>>> me know if I should be posting in the Outlook forum. It seems
>>> related to Exchange.
>>>
>>> We run an Exchange 2000 Server and have several laptop users running
>>> cached mode just fine. There are a handful of users, however, that I
>>> can't get to run cached mode correctly. I activate cached mode in
>>> their Outlook and then Outlook begins to cache their Inbox. Then at
>>> a certain point it stops caching the Inbox and continues to say
>>> "Waiting to update Inbox". Everything else in the mailbox seems
>>> cahces except the Inbox.
>>>
>>> For example, I've tried caching one particular user's mailbox a
>>> couple times and it stops caching at an email dated 2/6/2006. Is
>>> their corruption in his mailbox or is their something else going on?
>>> How can I troubleshoot this? His mailbox on the server is 5.3 GB and
>>> it stops caching at around 4.8 GB.
>>>
>>> Thanks in advance for your help.
>>>
>>> d mac
>>
>> I'd start by making sure that the workstation HD is not formatted as
>> FAT32. It needs to be NTFS.

d mac · Joined: 06 Aug 2007 Posts: 3

Thanks for the reply. Unfortunately, we're not using quotas at the moment but
are planning to soon. As well as splitting up mailboxes into more than one
stores.

"Lanwench [MVP - Exchange]" wrote:

> In @microsoft.com,
> d mac typed:
> > Thanks for the response. His hard drive is NTFS-formatted and he's
> > using Windows XP Pro.
>
> All I can suggest is that you make sure Outlook/Office, and Windows, are
> fully patched.
> This is a pretty big mailbox, tho - are you not using mailbox quotas?
>
> >
> > "Lanwench [MVP - Exchange]" wrote:
> >
> >> In @microsoft.com,
> >> d mac typed:
> >>> Hi
> >>>
> >>> I'm not sure if this is the right forum to post this, so please let
> >>> me know if I should be posting in the Outlook forum. It seems
> >>> related to Exchange.
> >>>
> >>> We run an Exchange 2000 Server and have several laptop users running
> >>> cached mode just fine. There are a handful of users, however, that I
> >>> can't get to run cached mode correctly. I activate cached mode in
> >>> their Outlook and then Outlook begins to cache their Inbox. Then at
> >>> a certain point it stops caching the Inbox and continues to say
> >>> "Waiting to update Inbox". Everything else in the mailbox seems
> >>> cahces except the Inbox.
> >>>
> >>> For example, I've tried caching one particular user's mailbox a
> >>> couple times and it stops caching at an email dated 2/6/2006. Is
> >>> their corruption in his mailbox or is their something else going on?
> >>> How can I troubleshoot this? His mailbox on the server is 5.3 GB and
> >>> it stops caching at around 4.8 GB.
> >>>
> >>> Thanks in advance for your help.
> >>>
> >>> d mac
> >>
> >> I'd start by making sure that the workstation HD is not formatted as
> >> FAT32. It needs to be NTFS.
>
>
>
>

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